Avionis Griego
Albuquerque
Summary
I leveraged my expertise as an Online Personal Shopper at Albertsons Market by using service skills, achieving high satisfaction through meticulous order accuracy and efficiency by also using new hire training and creative problem-solving at Walmart to elevate staff development which honed my customer skills dramatically.
Overview
4
4
years of professional experience
Work History
Digital Academy Trainer
Walmart
12.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Online Personal Shopper
Albertsons Market
08.2020 - 12.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Education
Diploma -
Valley High School
1505 Candelaria Rd NW Albuquerque, NM05.2022
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Lesson planning
- Curriculum planning
- Remote learning
- Customer service
Timeline
Digital Academy Trainer
Walmart
12.2021 - Current
Online Personal Shopper
Albertsons Market
08.2020 - 12.2021
Diploma -
Valley High School