Jamon Hall
Las Vegas
Summary
Reliable and customer-focused retail professional with 5+ years of experience in high-volume store and restaurant environments. Strong background in eCommerce fulfillment, team training, and shift leadership. Known for accuracy, dependability, and delivering excellent customer service while maintaining fast, safe, and organized operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Digital Academy Trainer
Walmart
North Las Vegas
10.2022 - Current
- Provide outstanding customer service by assisting shoppers, resolving concerns, and supporting purchasing decisions.
- Train and coach associates on eCommerce picking, packing, and loading to ensure fast and accurate order fulfillment.
- Monitor performance metrics and update operations boards to track productivity and service goals.
- Audit online orders for accuracy, quality, and compliance with company standards.
- Maintain equipment readiness and ensure proper staffing to support daily eCommerce operations.
- Receive, stock, and organize merchandise while maintaining inventory accuracy and shelf presentation.
- Follow safety and equipment procedures to maintain a clean, organized, and safe work environment.
FC Associate I
Amazon.com
Las Vegas
05.2021 - 10.2022
- Processed, picked, packed, and shipped customer orders while meeting Amazon's productivity and quality standards.
- Operated warehouse equipment and handheld scanners to track inventory and ensure accurate order fulfillment.
- Maintained a clean and organized work area in compliance with safety policies.
- Worked efficiently in a fast-paced environment to meet daily and hourly performance goals.
- Collaborated with team members and leadership to ensure smooth warehouse operations.
Certified Swing Manager
McDonald's
Las Vegas
10.2018 - 08.2022
- Led and supervised shift operations to meet company standards for service, food quality, and cleanliness.
- Trained, coached, and motivated crew members to perform efficiently and deliver excellent customer service.
- Assigned tasks, managed staffing, and monitored performance during shifts.
- Resolved customer concerns and ensured fast, friendly, and accurate service.
- Enforced food safety, hygiene, and workplace safety policies.
- Supported sales goals and helped control labor and operating costs.
Education
Dental Assisting (Certificate) -
Carrington College-Las Vegas
Las Vegas, NVHigh School Diploma -
Las Vegas High School
Las Vegas, NVSkills
- Customer service
- Inventory management
- Cash handling
- Time management
- E-commerce
- OSHA
- Driving
- Team training and coaching
Certification
- Driver's License, Non-CDL Class C
- SafeServ Certified
Timeline
Digital Academy Trainer
Walmart
10.2022 - Current
FC Associate I
Amazon.com
05.2021 - 10.2022
Certified Swing Manager
McDonald's
10.2018 - 08.2022
Dental Assisting (Certificate) -
Carrington College-Las Vegas
High School Diploma -
Las Vegas High School