Justin Wallace
Prairieville,LA
Summary
Hardworking team member specializing in job training, product handling, and shipping procedures. Good order-picking, palletizing and container building skills. Inventory products and update records to support warehouse operational requirements. Brings related experience and dedication to meet production and quality goals.
Overview
7
7
years of professional experience
Work History
Digital Academy Trainer
Walmart
Prairieville, LA
04.2023 - Current
- Properly trained employees on safety processes
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Improved employee performance by designing and implementing effective training programs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed and implemented standard operating procedures for inventory control, ensuring consistency across all warehouse locations.
Package Delivery Driver
WWW Transport
Gonzales, LA
03.2022 - Current
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Safely and securely loaded items to prevent damage during transport.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Enhanced safety standards by conducting regular vehicle inspections to ensure proper maintenance and compliance with regulations.
Delivery Driver
Uber Eats
Baton Rouge, LA
02.2022 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Order Fulfillment Associate
Walmart
Prairieville, LA
08.2019 - 04.2022
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
Game Advisor
GameStop
Gonzales, LA
06.2017 - 08.2019
- Provided retail assistance, finalizing and processing customer purchases for games across major system types.
- Maintained clean and orderly store throughout work shift.
- Helped management receive, inventory and display games and game-related devices and properly processed damaged merchandise for return.
- Contributed to sales targets by promoting available products, services, and special offers during interactions with customers.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
Education
High School Diploma -
Dutchtown High School
Geismar, LA05.2018
Skills
- Material Handling
- Order Processing
- Stock Control
- Equipment Operation
- Safety Protocols
- Time Management
- Customer Service
- Multitasking Abilities
- Palletizing
- Loading and Unloading
- Fulfillment Processing
- Shipment Preparation
- Heavy Lifting
- Teamwork and Collaboration
- Dependable and Reliable
- Willing to Learn
Timeline
Digital Academy Trainer
Walmart
04.2023 - Current
Package Delivery Driver
WWW Transport
03.2022 - Current
Delivery Driver
Uber Eats
02.2022 - 04.2023
Order Fulfillment Associate
Walmart
08.2019 - 04.2022
Game Advisor
GameStop
06.2017 - 08.2019
High School Diploma -
Dutchtown High School