Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Lenin Fuentes

Miami

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty. Personable and engaging individual with talent for communication and passion for facilitating learning. Possesses solid understanding of instructional design and effective teaching methodologies, alongside proficiency in creating and delivering training materials. Dedicated to driving growth and fostering positive learning environment to achieve impactful results


Overview

4
4
years of professional experience

Work History

Digital Academy Trainer

Walmart
07.2021 - 07.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Seasonal Retail Sales Associate

Kohl's
09.2020 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and provided outstanding customer service.

Education

Associate of Arts - Computer Information Systems

Miami Dade College
Miami, FL
07-2026

High School Diploma -

G. Holmes Braddock Senior High
Miami, FL
06-2021

Skills

  • New hire training
  • Planning and coordination
  • Customer service
  • Team leadership
  • Creative problem solving
  • Retail industry experience
  • Retail support

Accomplishments

  • Supervised team of 12 staff members.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Digital Academy Trainer

Walmart
07.2021 - 07.2024

Seasonal Retail Sales Associate

Kohl's
09.2020 - 01.2021

Associate of Arts - Computer Information Systems

Miami Dade College

High School Diploma -

G. Holmes Braddock Senior High