Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Avneet Dhanoa

San Ramon,CA

Summary

Experienced QA Director with a proven track record of driving quality assurance initiatives and optimizing testing processes within the Banking, Finance, and Retail industries. Skilled in leading QA teams, implementing automation frameworks, and improving product quality through strategic collaboration and continuous improvement. Seeking to leverage expertise in QA management and release cycles to contribute to a dynamic organization.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

AVP QA and Release Management

Forbright Bank
06.2023 - Current
  • Spearheaded the QA department, managing a team of QA engineers and testers to execute comprehensive testing strategies for banking applications and systems.
  • Developed and implemented QA policies, standards, and procedures to enhance product quality and streamline testing processes, ensuring compliance with regulatory requirements.
  • Collaborated closely with cross-functional teams (development, product management, operations) to drive alignment and achieve quality goals, enhancing overall software delivery efficiency.
  • Led the design and implementation of automated testing frameworks, achieving an 80% increase in test coverage and efficiency, reducing manual effort and improving accuracy.
  • Drove continuous improvement initiatives, leveraging industry best practices and tools to optimize QA operations and reduce time-to-market for critical banking software releases.
  • Managed release cycles and coordinated with release management teams to ensure smooth and successful product deployments in a highly regulated banking environment.
  • Communicated business concepts and expected functional behavior to developers and stakeholders, ensuring alignment on product requirements and expectations.
  • Observed individual strengths of team members and initiated a mentoring program to enhance skill development and address areas of improvement.
  • Implemented an organization-wide test planning framework, defect management remediation process, and overall test data strategy to enhance testing effectiveness and efficiency.
  • Introduced the concept of release trains and facilitated collaboration among development, database administration, and middleware teams for accelerated product releases with onshore and offshore team members.
  • Provided detailed issue reports to senior management, fostering transparency and proactive resolution of software quality issues.

QA Manager

First Republic Bank
04.2020 - 06.2023
  • Directed a team of QA professionals in executing manual and automated testing across multiple projects, ensuring adherence to quality standards and regulatory requirements.
  • Developed comprehensive test plans, test cases, and test scripts for functional, regression, and performance testing, leveraging automation tools such as Selenium, JUnit, and TestNG.
  • Collaborated closely with development teams to troubleshoot and resolve software defects, ensuring timely delivery of high-quality releases.
  • Conducted regular QA reviews and audits, identifying areas for improvement and implementing corrective actions to optimize testing processes.
  • Led cross-functional teams in developing and implementing process and system improvements to enhance overall product quality and efficiency.
  • Established and tracked quality department goals and objectives, aligning them with business objectives and strategic initiatives.
  • Applied coaching techniques to support team members in improving performance and achieving professional growth.
  • Developed quality assurance planning for multiple new product launches, verifying requirements and implementation in design and development phases.
  • Tracked and resolved quality issues reported by external and internal users, ensuring customer satisfaction and product excellence.
  • Represented data quality and testing considerations in Agile ceremonies and sprints, contributing to acceptance criteria and release planning.
  • Collaborated with PMO on release cadence and cross-functional requirements between different scrum teams to ensure clear communication and adherence to release schedules.
  • Introduced QA strategy of owning and managing test environments for functional, regression, and performance testing, optimizing resource utilization and testing efficiency.
  • Communicated insights and recommendations to executive leadership and stakeholders in a clear and concise manner, driving informed decision-making.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences and improve overall product quality.
  • Enhanced product quality by implementing rigorous testing procedures, protocols, and quality assurance best practices.

QA Lead

Freedom Financial
11.2016 - 03.2020
  • Led QA efforts for key projects, managing test planning, execution, and reporting.
  • Contributed to the design and development of automation frameworks, improving testing productivity and reliability.
  • Mentored junior team members, providing guidance and support in adopting best practices and methodologies.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness.
  • Evaluated quality problems and performed assessments to identify and resolve issues.

QA Lead

Splunk.com
02.2016 - 11.2016

· Lead QA effort for 5 scrum teams

· Worked with Product Owners, coordinating product backlog grooming and story estimation.

· Created detailed Test plans to document the functionality of Application.

· As QA Lead, participated in walkthrough for the evaluation of the test plan with design and development.

· Conducted complete assessment of team, processes, and environment; defined issues and risks; and oversaw the design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment.

· Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.

· Developed and executed regression, production migration, and critical issues, including patch-test plans and test cases.

QA Lead

Prosper.com
12.2014 - 02.2016
  • Wrote, and maintained up to date test plans based on documentation provided by design and use cases found while ad hoc testing
  • Developed and Maintained Automation Test Framework
  • Developed and executed regression, production migration, and critical issues, including patch-test plans and test cases
  • Led, mentored, and trained multiple testers for professional development and promotion
  • Remained hands on with projects, identifying, troubleshooting, and filing all issues in clear and concise manner

Sr. Quality Engineer

Auction.com
01.2013 - 12.2014
  • Developed Automation Test Framework
  • Used Selenium Web-Driver with Java/TestNG to generate
  • Responsible for Functional, Regression and GUI Testing using automated test scripts in development and QA environments

QA Lead

Nike
04.2012 - 12.2012
  • Tested compatibility of application for dynamic and static content under various browsers using HTML IDs and xPath in Selenium
  • Involved validating sites across different browsers and operating systems, accuracy of links, visual presentation and its alignment with design specifications and localization

Sr. Quality Engineer

Intuit
01.2012 - 03.2012
  • Used Selenium IDE to capture & validate CSS Locators, HTML Id to identify web elements
  • Created and executed test scripts with Java/ TestNG

Quality Engineer

Thomson Reuters
10.2011 - 12.2011
  • Experience in using JIRA to maintaining Test Documentation including Test Plans, Test Cases, Test Data and log defects and maintain repository
  • Involved in validating sites across browsers and operating systems, accuracy of links, visual presentation and its alignment with design specifications

Quality Engineer

Nokia
01.2011 - 09.2011
  • Responsible for Functional and Regression Testing
  • Performed Regression testing for every modification to application

Education

Bachelor of Science - Computer Science

Punjab Technical University
Punjab, India
06.2006

Skills

  • QA Management and Leadership: Expertise in leading and managing QA teams within the Banking, Finance, and Retail sectors, driving quality assurance initiatives and ensuring adherence to industry standards
  • Automation Frameworks and Testing Tools: Strong understanding and practical experience with automation frameworks such as Selenium, JUnit, and TestNG, along with proficiency in utilizing various testing tools to enhance efficiency and accuracy
  • Continuous Improvement and Collaboration: Proven track record of improving product quality through strategic collaboration with cross-functional teams, implementing process improvements, and driving continuous improvement initiatives
  • Communication and Stakeholder Management: Excellent communication and stakeholder management skills, with the ability to effectively convey technical concepts, collaborate with diverse stakeholders, and drive consensus in dynamic environments
  • Adaptability and Results-Oriented: Ability to thrive in dynamic and fast-paced environments, delivering measurable results under pressure while maintaining attention to detail and ensuring high-quality software products
  • Strategic Thinking and Initiative: Demonstrated capability to drive strategic initiatives, set and achieve goals, and deliver measurable outcomes that contribute to organizational success and product excellence

Certification

Certified Scrum Master, Scrum Institute - 2017

Certified Scrum Java Developer, Scrum Institute - 2017

Languages

English
Full Professional

Timeline

AVP QA and Release Management

Forbright Bank
06.2023 - Current

QA Manager

First Republic Bank
04.2020 - 06.2023

QA Lead

Freedom Financial
11.2016 - 03.2020

QA Lead

Splunk.com
02.2016 - 11.2016

QA Lead

Prosper.com
12.2014 - 02.2016

Sr. Quality Engineer

Auction.com
01.2013 - 12.2014

QA Lead

Nike
04.2012 - 12.2012

Sr. Quality Engineer

Intuit
01.2012 - 03.2012

Quality Engineer

Thomson Reuters
10.2011 - 12.2011

Quality Engineer

Nokia
01.2011 - 09.2011

Bachelor of Science - Computer Science

Punjab Technical University
Avneet Dhanoa