A highly motivated employee with a desire to take on new challenges and gain more knowledgeable skills. Strong work ethic, adaptability, accountability, and exceptional interpersonal skills. A commitment to punctuality and attendance along with having reliable transportation. Adept at working effectively unsupervised and quickly mastering new skills. Outstanding time management and multitasking skills. Diligent team member with two years of experience in Direct Support. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on the task at hand.
Work History
Direct Support Professional
2 Years 1 Month
Residential Management Systems Inc. | 09.2024 - Current
Supported residents with daily living skills, personal care, and community integration activities.
Monitored behavior changes and implemented support strategies to maintain stability.
Administered medication following care plans, schedules, and safety procedures.
Documented service notes, incidents, and progress updates with accuracy and confidentiality.
Upfront Associate
5 Years 3 Months
Walmart | 07.2021 - Current
Reported discrepancies in pricing or inventory levels to management, ensuring accurate records and effective resolution.
Assisted in resolving escalated customer service issues promptly.
Resolved escalated customer service issues promptly, enhancing customer satisfaction and loyalty.
Performed cash register functions accurately and efficiently.
Built and maintained relationships with peers and upper management, fostering collaboration and contributing to team objectives.
Oversaw the training of new employees on customer service, product knowledge, and cash-handling techniques.
Managed the scheduling of staff shifts to ensure adequate coverage at all times.
School Social Worker Intern
3 Months
Wilby Middle School | 08.2024 - 11.2024
Facilitated small-group and individual sessions to support social-emotional development and coping skills.
Assisted crisis-response efforts by de-escalating student concerns and connecting needs to appropriate supports.
Coordinated student support plans with counselors, teachers, and families to address academic and behavioral concerns.
Senior Recreation Assistant
3 Months
Apple Rehab | 01.2025 - 04.2025
Facilitated group programs and one-on-one engagement to support socialization and emotional well-being.
Coordinated resident recreation activities aligned with individualized care plans and cognitive abilities.
Prepared activity materials, equipment, and event spaces for daily recreational services.
Thrift Store Associate / Social Services Volunteer
5 Months
St Vincent DePaul Mission Of Waterbury | 01.2026 - 06.2026
Sorted, priced, and stocked donated merchandise to maintain organized sales floor presentation.
Assisted shoppers with product selection, fitting room support, and store policy questions.
Inspected incoming donations for quality, usability, and proper department placement.
Processed customer transactions accurately using point-of-sale systems and balanced cash drawer.
Trained new associates on register operations, donation handling, and customer service standards.
Host
5 Months
St. Vincent DePaul Mission of Waterbury | 01.2024 - 06.2024
Greeted guests upon arrival, informing them about amenities and services to enhance their experience
Distributed winter clothing to individuals in need, ensuring warmth during harsh weather
Distributed meals and drinks to individuals experiencing food insecurity.
Maintenance
2 Months
St. Vincent DePaul Mission of Waterbury | 10.2023 - 12.2023
Ensured compliance with internal and regulatory safety standards to promote a safe environment.
Cleaned floors using broom, mop, and vacuum in all designated areas.
Cleaned and sanitized restrooms, sinks, countertops, and other surfaces to uphold high cleanliness standards.
Education
High School Diploma
Waterbury Arts Magnet School | Waterbury, CT | 07-2022
Waterbury Promise Recipient
Some College (No Degree) - Social Work
Central Connecticut State University | New Britain, CT