Professional Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Avontay Velasquez

Walmart
Waterbury
1
Certification
5
years of professional experience

A highly motivated employee with a desire to take on new challenges and gain more knowledgeable skills. Strong work ethic, adaptability, accountability, and exceptional interpersonal skills. A commitment to punctuality and attendance along with having reliable transportation. Adept at working effectively unsupervised and quickly mastering new skills. Outstanding time management and multitasking skills. Diligent team member with two years of experience in Direct Support. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on the task at hand.

Work History

Direct Support Professional

2 Years 1 Month
Residential Management Systems Inc. | 09.2024 - Current
  • Supported residents with daily living skills, personal care, and community integration activities.
  • Monitored behavior changes and implemented support strategies to maintain stability.
  • Administered medication following care plans, schedules, and safety procedures.
  • Documented service notes, incidents, and progress updates with accuracy and confidentiality.

Upfront Associate

5 Years 3 Months
Walmart | 07.2021 - Current
  • Reported discrepancies in pricing or inventory levels to management, ensuring accurate records and effective resolution.
  • Assisted in resolving escalated customer service issues promptly.
  • Resolved escalated customer service issues promptly, enhancing customer satisfaction and loyalty.
  • Performed cash register functions accurately and efficiently.
  • Built and maintained relationships with peers and upper management, fostering collaboration and contributing to team objectives.
  • Oversaw the training of new employees on customer service, product knowledge, and cash-handling techniques.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

School Social Worker Intern

3 Months
Wilby Middle School | 08.2024 - 11.2024
  • Facilitated small-group and individual sessions to support social-emotional development and coping skills.
  • Assisted crisis-response efforts by de-escalating student concerns and connecting needs to appropriate supports.
  • Coordinated student support plans with counselors, teachers, and families to address academic and behavioral concerns.

Senior Recreation Assistant

3 Months
Apple Rehab | 01.2025 - 04.2025
  • Facilitated group programs and one-on-one engagement to support socialization and emotional well-being.
  • Coordinated resident recreation activities aligned with individualized care plans and cognitive abilities.
  • Prepared activity materials, equipment, and event spaces for daily recreational services.

Thrift Store Associate / Social Services Volunteer

5 Months
St Vincent DePaul Mission Of Waterbury | 01.2026 - 06.2026
  • Sorted, priced, and stocked donated merchandise to maintain organized sales floor presentation.
  • Assisted shoppers with product selection, fitting room support, and store policy questions.
  • Inspected incoming donations for quality, usability, and proper department placement.
  • Processed customer transactions accurately using point-of-sale systems and balanced cash drawer.
  • Trained new associates on register operations, donation handling, and customer service standards.

Host

5 Months
St. Vincent DePaul Mission of Waterbury | 01.2024 - 06.2024
  • Greeted guests upon arrival, informing them about amenities and services to enhance their experience
  • Distributed winter clothing to individuals in need, ensuring warmth during harsh weather
  • Distributed meals and drinks to individuals experiencing food insecurity.

Maintenance

2 Months
St. Vincent DePaul Mission of Waterbury | 10.2023 - 12.2023
  • Ensured compliance with internal and regulatory safety standards to promote a safe environment.
  • Cleaned floors using broom, mop, and vacuum in all designated areas.
  • Cleaned and sanitized restrooms, sinks, countertops, and other surfaces to uphold high cleanliness standards.

Education

High School Diploma

Waterbury Arts Magnet School | Waterbury, CT | 07-2022
  • Waterbury Promise Recipient

Some College (No Degree) - Social Work

Central Connecticut State University | New Britain, CT
  • Minoring in Psychological Science and Sociology

Skills

Client Engagement
Team Management
Self-motivated
Time Management
Calm Under Pressure
Adaptability
Behavioral support
Communication
Work ethic adherence
Work ethic
Problem Solving
Open to constructive criticism

Certification

  • Medication Administration Certification, Residential Management Services

References

References available upon request.

Timeline

Thrift Store Associate / Social Services Volunteer

St Vincent DePaul Mission Of Waterbury
01.2026 - 06.2026Read More

Senior Recreation Assistant

Apple Rehab
01.2025 - 04.2025Read More

Direct Support Professional

Residential Management Systems Inc.
09.2024 - CurrentRead More

School Social Worker Intern

Wilby Middle School
08.2024 - 11.2024Read More

Host

St. Vincent DePaul Mission of Waterbury
01.2024 - 06.2024Read More

Maintenance

St. Vincent DePaul Mission of Waterbury
10.2023 - 12.2023Read More

Upfront Associate

Walmart
07.2021 - CurrentRead More

Central Connecticut State University

Some College (No Degree) from Social Work
Read More

Waterbury Arts Magnet School

High School Diploma
Read More
Avontay Velasquez