Avree Valdez
Lubbock ,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Rawls Course
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Spa Consultant
Palanet Beach
08.2022 - 01.2024
- Appointment scheduling processes for increased efficiency and reduced wait times.
- Gathered regular client feedback through surveys and reviews, using this information to adapt services accordingly for continuous improvement.
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- conducted extensive cleaning procedures to ensure customer satisfaction and cleanliness.
CSR
Pizza Hut
06.2021 - 09.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated active listening skills, resulting in a higher customer satisfaction rate and repeat business.
- I've answered customer telephone calls quickly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each customer interaction.
Education
High School Diploma -
Monterey High School
Lubbock, TX05-2023
Skills
- Strong work ethic
- Time management skills
- Customer service skills
- Communication skills
Certification
I am a certified patient care technician who is ready to help patients, and my fellow associates in providing the best care possible.
Timeline
Server
The Rawls Course
06.2023 - Current
Spa Consultant
Palanet Beach
08.2022 - 01.2024
CSR
Pizza Hut
06.2021 - 09.2021
High School Diploma -
Monterey High School
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