Avyan Vo
Boynton Beach,FL
Summary
Dynamic Medical Receptionist with proven expertise at Smile Creation Dental, excelling in patient scheduling and insurance verification. Adept at enhancing office efficiency through effective communication and front desk operations. Skilled in managing high call volumes while maintaining professionalism, ensuring compliance with health regulations, and fostering positive patient relations.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Smile Creation Dental
3319 State Road 7 Unit 201 Wellington, FL 33449 Un
06.2025 - 01.2026
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted patients with check-in procedures and insurance verification processes.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Provided front desk support, answering phone calls and addressing inquiries promptly.
- Coordinated communication between dental staff and patients to streamline operations.
- Ensured compliance with health regulations and privacy standards in patient interactions.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Park Vista Community High School
7900 Jog Rd Lake Worth, FL 33467 United States05.2026
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Appointment setting
- Insurance verification
- Appointment management
- Patient relations
Timeline
Medical Receptionist
Smile Creation Dental
06.2025 - 01.2026
High School Diploma -
Park Vista Community High School