Avyana Terrades
ED MORSE AUTOMOTIVE GROUP
Conroe,USA
1
Certification
6
years of professional experience
Commercial Clerk supporting dealership operations through title work, RO processing, deal jackets, scanning, and filing. Handles cash handling, customer and employee issues, and daily administrative tasks with steady follow-through. Adds value by keeping paperwork, inventory, and front-line service organized in a fast-paced setting.
Work History
Commercial Clerk
11 Months- Performed title work, wrote ROs (PDI's, upfits, regulars), scanned and filed paperwork, and prepared deal jackets.
- Coordinated communication between departments, facilitating seamless information flow and enhancing collaboration.
- Trained new staff on procedural guidelines and software tools, improving team competency and performance standards.
- Developed streamlined filing systems, optimizing access to important documents and reducing retrieval time.
- Handled incoming inquiries from customers, resolving issues promptly and professionally for enhanced customer satisfaction.
Front Office Clerk
4 Years 2 Months- Managed front office and handled all cash transactions. Resolved issues for customers and employees. Balanced multiple positions with numerous responsibilities including checking, sacking, non foods, petro, delivery, price change, DSD, blocking and stocking.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between departments to streamline guest requests and services.
- Implemented inventory management strategies to optimize supply levels and reduce waste.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Handled financial transactions accurately while adhering to company policies and procedures.
Advanced Culinary Course
3 Years 9 Months- Prepared and served meals that were createded for schools and guests. Coordinated delivery services and organized fine dining events that required guest reservations.
- Studied, learned, and tested on proper food safety and handling procedures.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High school diploma
Skills
Office management
Data entry
Microsoft Excel
Office administration
Customer service
Accounts payable support
Calendar management
Filing & document control
Invoice processing
Vendor communication
Purchase order processing
Title processing
Deal jacket preparation
Records retention
Certification
- Food Safety Certification
- December 2023 to Present
- Successfully completing the Servsafe Food Protection Manger certification examination. Which is good for 5 years.
- Driver's License
- November 2023 to October 2032
- TABC Certification
- October 2025 to October 2027
Timeline
Commercial Clerk
ED MORSE AUTOMOTIVE GROUP
09.2025 - CurrentRead More
Front Office Clerk
Brookshire Brothers
03.2022 - 05.2026Read More
Advanced Culinary Course
Fairfield Culinary Department
08.2020 - 05.2024Read More
Fairfield High School
High school diploma
Read More