Dedicated front office professional adept at coordinating and organizing. Focuses on maintaining data accuracy while creating a welcoming environment for all. Committed to delivering exceptional service that prioritizes kindness and empathy.
Overview
8
8
years of professional experience
Work History
LEAD Radiology Coordinator
Cullman Regional Medical Center
Cullman, AL
08.2023 - 06.2026
Coordinated schedules for front office clerk and transporters to ensure timely patient flow.
Communicated with physician's offices for department (CT, MRI, XR, FLUORO, NM, MAMMO) to clarify orders and confirm patient information accuracy.
Requested labs or changes to diagnostic testing from physician's offices to support accurate patient care.
Coordinated daily scheduling for patient appointments.
Reviewed patient records to ensure accuracy of information prior to imaging tests.
Ordered supplies needed for the radiology department on a regular basis.
Assisted in training new team members on procedures and protocols.
Organized departmental meetings to discuss workflow and operational improvements.
Front Office Clerk-Diagnostic Imagining-Outpatient
Cullman Regional Medical Center
Cullman, AL
08.2023 - 06.2026
Managed appointment scheduling to ensure timely access to healthcare services for patients.
Oversaw front desk operations, ensuring a welcoming environment for patients at the medical center.
Placed diagnostic orders for "walk up" patients.
Handled incoming calls, directing them to appropriate departments to facilitate timely patient service.
Monitored visitor access logs and tracked visitors entering and exiting premises.
Oversaw office supplies inventory and placed orders for materials.
Digitized documents for efficient retrieval, enhancing workflow in the office.
Unit Clerk-Telemetry Floor
SouthEast George HealthStream
Brunswick, GA
09.2022 - 05.2023
Monitored heart rhythms on the Telemetry floor and communicated updates to nurses.
Oversaw patient flow on the telemetry floor to ensure timely care.
Coordinated with hospital house supervisor to organize patient admissions and placements on appropriate floors and in suitable rooms.
I handle all admissions from the ER and other floors.
Updating PT’s charts and making sure all the nurses' paperwork was up to date and correct.
Facilitated communication by answering phone calls and routing inquiries to correct personnel.
I assisted the CNAs on the floor as well.
I left this job due to another opportunity in Cullman AL.
Administrative Assistant
Turning Point Worship Center
Jesup, GA
05.2020 - 11.2021
At Turning Point Worship Center, I was the administrative assistant.
My job consists of working directly with our administrative pastor and the main, head pastor. Keeping my pastors organized and ready for Sunday morning service.
Provided support by answering phone calls, addressing inquiries promptly.
Coordinated volunteer schedules for all Sunday morning services across various church areas. Confirmed volunteer availability for Sunday services each week.
I oversaw all our "First Time Visitors,” peoples first time at the church, calling them the same week they came, sending letters, and any message the pastor wanted to send out.
Keeping up with church documents, like meeting minutes/notes, keeping up to date records of all 800 members of the church.
Set up and tore down church events, ensuring smooth operations for all gatherings.
Managed locking and unlocking of church facilities for services and events.
Facilitated tours for ministers to showcase church facilities and programs.
I was also the youth worship pastor. I was the worship pastor; however, I did not get paid for it.
I left the job unfortunately due to COVID.
Front Desk Receptionist/ Office Manager Assistant
AdventHealth Care Center Zephyrhills North
Zephyrhills, FL
09.2018 - 05.2020
Served as front desk receptionist at ACC Zephyrhills North, a nursing home facility, for over a year.
Managed a high volume of incoming calls, addressing multiple requests and inquiries from families and staff.
I answered questions family members had about the facility and directed them around the building as well.
Supported Office Manager by handling administrative tasks, ensuring efficient office operations and smooth communication.
Acquired experience in various departments within the nursing home, enhancing versatility and support across operations.
Moving up in the company only after 5 months of being there, I was in Admissions. Admissions oversaw bringing new people into the building, my job was to get new residents settled into the building and help through huge amounts of insurance paperwork.
Within only a few months, I moved up again to medical records. Medical records, I kept up to date doctor's notes. Organized every PT file by name and date of birth.
I left before my two years and moved to Jesup, GA for another job opportunity.
Education
Diploma -
Zephyrhills High School
Zephyrhills
05-2018
Skills
Front office operations
Appointment scheduling
Records administration
Data entry accuracy
Microsoft Office proficiency
Office management
Time management
Customer service
Team collaboration
Adaptability
Communication skills
Work ethic
Timeline
LEAD Radiology Coordinator
Cullman Regional Medical Center
08.2023 - 06.2026
Front Office Clerk-Diagnostic Imagining-Outpatient