Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Avyree Phillips

Boise,ID

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. With experience in Med/Surg, I am focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Tyler Technologies
Logan, UT
06.2024 - Current
  • Resolved customer complaints promptly and efficiently.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Project Manager

Lifetime Energy
Logan, UT
01.2024 - 05.2024
  • Coordinated over 100 solar installation projects.
  • Managed client communication, permitting, and documentation.
  • Worked closely with utility companies and inspectors.
  • Delivered high-level customer support and issue resolution

Certified Nursing Assistant

St Luke's Healthcare System
Twin Falls, Idaho
11.2022 - 10.2023
  • Delivered direct care to adult patients in a post-op hospital setting.
  • Assisted with hygiene, ambulation, feeding, and grooming.
  • Took and recorded vital signs, including temperature, blood pressure, and heart rate.
  • Maintained accurate patient charts, and supported RN staff.
  • Followed infection control guidelines and HIPAA regulations.
  • Nominated for a Sunshine Award by a patient for compassionate care.

Education

EMT-B -

Bridgerland Technical College
Logan, UT
03-2025

High School Diploma -

Preston High School
Preston, ID
05-2021

Some College (No Degree) - Health Sciences

College of Southern Idaho
Twin Falls, ID

Skills

  • Patient care
  • Vital signs monitoring
  • Regulatory compliance
  • Customer service
  • Team collaboration
  • Dementia and Alzheimer's care
  • Medical terminology
  • Calm and level-headed under duress
  • Communication skills

Affiliations

  • Volunteer EMT at Franklin County Ambulance

Languages

English
Full Professional
Spanish
Limited

Certification

  • EMT-B (Emergency Medical Technician-Basic) NREMT Certified
  • Certified Nursing Assistant (CNA), Idaho
  • Basic Life Support (BLS), American Heart Association

References

References available upon request.

Timeline

Customer Service Representative

Tyler Technologies
06.2024 - Current

Project Manager

Lifetime Energy
01.2024 - 05.2024

Certified Nursing Assistant

St Luke's Healthcare System
11.2022 - 10.2023

EMT-B -

Bridgerland Technical College

High School Diploma -

Preston High School

Some College (No Degree) - Health Sciences

College of Southern Idaho

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