AWA BERTHE SAMASSI
Gn Group
APPLE VALLEY,MN
2027
years of professional experience
Demonstrated commitment and motivation through quick learning and adaptability.,Provided excellent customer service and effective decision-making support.,Utilized basic computer skills and communicated fluently in both French and English.
Work History
Operation Lead
- Oversee daily operations to ensure efficiency and productivity across teams.
- Implement process improvements that streamline workflows and enhance operational effectiveness.
- Mentor team members, providing guidance on best practices and operational standards.
- Analyze performance metrics to identify areas for improvement and drive strategic initiatives.
- Facilitate cross-departmental communication to align goals and optimize project outcomes.
- Lead regular team meetings to assess progress, address challenges, and celebrate achievements.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Trained and guided team members to maintain high productivity and performance metrics.
stylist
16 Years 8 Months- I work as a stylist , greet customers when they arrive at the salon , answer the phone, make appointments and cash them out when they are ready to pay.
i WAS WORKING AS A RECEPTIONIST
1 Year- Greeting customers when they arrive at the salon ,answering the phone, making appointments , cashing them out when they are ready to pay and styling hair sometimes when i had time.
loader
4 Years- I was cleaning the trailers and loading them with the gallon bottle from the machine.Then i became a crew leader after 6 months.
- I was supervising the loaders on the floor making sure that the trailers were clean and fully loaded and then making the bills for the drivers and send them to the customers. also answering the phone calls from the customers and taking orders from them and after taking the orders i would entered them in the computer and report to my supervisor at the end of my shift.After a year and a half i became a quality technician.
- I was controlling the products that were going to the customers, making sure that the bottles were not contaminated, deformed or the wrong volume of the cap.
- CREW LEADER:I was supervising the loaders on the floor making sure that the trailers were clean and fully loaded and then making the bills for the drivers and send them to the customers. also answering the phone calls from the customers and taking orders from them and after taking the orders i would entered them in the computer and report to my supervisor at the end of my shift.After a year and a half i became a quality technician.
- QUALITY TECHNICIAN: i was controlling the products that were going to the customers, making sure that the bottles were not contaminated, deformed or the wrong volume of the cap.
Education
GED
(DIPLOMA)
Baccalaureate
(DIPLOMA)
Diploma - BEPC
CEPE
(DIPLOMA)
Skills
Operational efficiency
Motivational attitude
Scheduling coordination
Workforce management
Order fulfillment
Procedure implementation
Team Training
Warehouse operations
Staff supervision
Teamwork
Teamwork and collaboration
Problem-solving
Attention to detail
Active listening
Adaptability and flexibility
Team leadership
Team collaboration
Reliability
Problem-solving abilities
Time management
Timeline
stylist
KHAWA BRAIDS CREATIONS
01.2010 - 2018Read More
i WAS WORKING AS A RECEPTIONIST
ARIANA HAIR SALON
01.2009 - 01.2010Read More
loader
north Carolina plastics
01.2004 - 01.2008Read More
COURS ELEMENTAIRE SICOGI
CEPE
Read More
GUILDFORD TECHNICAL COMMUNITY COLLEGE
GED
Read More
Operation Lead
Gn Group
2024 - CurrentRead More
COLLEGE MODERNE PASCAL
Baccalaureate
Read More
Collège Moderne Pascal
Diploma from BEPC
Read More