Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Awa Diao

East Orange,NJ

Summary

Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team.

Overview

17
17
years of professional experience

Work History

Travel Consultant

A&G Travel
01.2016 - 03.2020
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Handled sensitive information with professionalism and discretion.
  • Organized trips for individual, family and business travelers.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Collected, handled and documented payments for travel services and associated feels.
  • Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Helped customers with passport and visa applications.

Accounting Assistant

Hubert Feze
09.2003 - 05.2005
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.

Education

BTS Comptabilite - Accounting

Suger
Saint Denis, France
06.2003

Skills

  • Hotel Accommodations
  • Regulations and Compliance
  • Global Destinations
  • Travel Arrangements
  • Social Media
  • Itineraries

Languages

French
Native or Bilingual
English
Native or Bilingual
Soninke
Native or Bilingual
Arabic
Limited Working

Timeline

Travel Consultant

A&G Travel
01.2016 - 03.2020

Accounting Assistant

Hubert Feze
09.2003 - 05.2005

BTS Comptabilite - Accounting

Suger
Awa Diao