Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Raihan Yahaya

Lorton,VA

Summary

Business Analyst / Systems Analyst with 5+ years of experience translating business needs into clear, actionable requirements and delivering process-driven solutions across healthcare, finance, and technology sectors. Skilled in requirements gathering, process mapping, stakeholder engagement, user stories, functional specifications, and supporting the full SDLC in both Agile and Waterfall environments. Known for bridging the gap between business and IT, leading UAT efforts, and driving successful change management initiatives. Proven ability to streamline operations, improve documentation quality, and support strategic decision-making through effective analysis and collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Process Analyst

Paulus solution LLC
Leesburg, VA
02.2023 - Current
  • Contribute to business case assessment, development, and documentation
  • Proactively identified and mitigated project risks, reducing project delays by 30% and ensuring on-time delivery for critical milestones.
  • Developed and implemented process improvement strategies to increase efficiency and reduce costs.
  • Transfer functional requirements to development and test teams
  • Participate in peer review sessions and collaborate with colleagues through quality improvements and education
  • Own the creation of relevant requirement documentation Facilitating stakeholder interviews and group workshops effectively
  • Facilitate User acceptance testing (UAT
  • Optimized SQL queries for better performance with large datasets.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Created, analyzed, and validated detailed functional specifications.
  • Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Provided guidance and mentorship on best practices related to business processes.
  • Developed test plans for validating proposed changes prior to implementation into production environment.

Business Analyst

EBS Solution Inc
Fairfax, VA
06.2021 - 02.2023
  • Liaison between Business Users and Technical team in analysis & design
  • Supported the project throughout all phases of SDLC
  • Documents tracked functional changes; writes detailed User Stories and Acceptance Criteria
  • Document Business Process Flows created “As-Is Business Models” by meeting with SMEs stakeholdersfrom interfacing applications
  • Conducted JAD sessions with stakeholders, end users and SME, QA Analysts to determine the criticalbusiness processes and develops key functional and technical requirements
  • Participated in scrum events to track and facilitate the project
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Developed reports using SQL queries to track progress against key performance indicators.

Systems Analyst

HMS technology
Alexandria, VA
11.2019 - 06.2021
  • Utilized my SQL and data analytics skills, by analyzing patient data, admissions, discharges, and treatment outcomes, providing actionable insights to improve healthcare delivery, optimize resource allocation, and enhance patient care.
  • Conducting a GAP analysis on the hospital’s patient record management system, I would implement process improvements that could reduce the time spent on patient data entry by 40-50%, improving overall efficiency.
  • With SQL-driven data validation, I would reduce discrepancies in patient records by 25%, enhancing data integrity and improving compliance with healthcare regulations.
  • By working with the IT team to upgrade the Electronic Health Records (EHR) system, I would streamline data flow and reduce record retrieval times by 40%, leading to faster patient processing and better decision-making for clinicians.
  • Assessed usefulness of pre-developed application packages and adapted to user environment.
  • Assisted staff and users with computer malfunctions and program problems.
  • Maintained quality-focused performance benchmarks and schedules when directing project teams.
  • Analyzed user requirements and implemented system changes to improve efficiency.
  • Conducted research into emerging technologies that could improve operational efficiency.
  • Designed, developed, tested, documented, and maintained new applications and software components.
  • Provided training sessions for end users on how best utilize the company's systems.

Education

Bachelor of Science - Computer Science

Western Governors University
Salt Lake City, UT
05-2026

Bachelor of Science - Information Technology

Regent University
Ghana, Accra
12-2018

Skills

  • Effective Time Management
  • Communication
  • Adaptability
  • Collaboration (Team player)
  • Problem solving
  • Business process modeling
  • SDLC Methodologies
  • Data visualization
  • User Acceptance testing (UAT)
  • Wireframe
  • SQL development
  • Process improvement
  • Project management
  • User acceptance testing
  • Technical documentation
  • Quality reporting
  • Software development life cycle
  • Process change management
  • Requirements gathering
  • Workflow Analysis
  • Team collaboration
  • Team building and motivation
  • Quality assurance
  • KPI tracking
  • Market research
  • Functional specifications
  • Problem-solving
  • Business case validation
  • Release planning

Languages

Arabic
Professional
Hausa
Professional
Twi
Professional

Certification

  • CBAP – Certified Business Analysis Profession - in progress
  • Scrum Master – 2024
  • The Project Management Professional (PMP) - in progress

Timeline

Business Process Analyst

Paulus solution LLC
02.2023 - Current

Business Analyst

EBS Solution Inc
06.2021 - 02.2023

Systems Analyst

HMS technology
11.2019 - 06.2021

Bachelor of Science - Computer Science

Western Governors University

Bachelor of Science - Information Technology

Regent University

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