Awilda Lee
Orlando,FL
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
Tommy Bahama
03.2017 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of Tommy Bahama product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- · Set up and organize floor displays.
Sales Associate
Crate And Barrel
05.2016 - 01.2017
- Boosted customer satisfaction levels through exceptional service, addressing furniture concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching furniture displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Carmen Steffans
11.2014 - 01.2016
- Achieved monthly luxury brand sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Retail Sales Associate
Pier 1 Imports Inc
04.2013 - 11.2015
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
Theodore Roosevelt High School
The Bronx, NY05.1976
Skills
- Inventory Control
- Payment Processing
- Product Sales
- Customer Service
- Retail Store Operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Tommy Bahama
03.2017 - 09.2023
Sales Associate
Crate And Barrel
05.2016 - 01.2017
Sales Associate
Carmen Steffans
11.2014 - 01.2016
Retail Sales Associate
Pier 1 Imports Inc
04.2013 - 11.2015
High School Diploma -
Theodore Roosevelt High School