Axel Madrigal
Bakersfield,CA
Summary
Dynamic Shift Leader at Pilot Flying J Travel Center with proven expertise in inventory management and exceptional customer service. Adept at training staff and resolving issues to enhance satisfaction. Recognized for fostering a collaborative team environment while maintaining operational excellence and adhering to safety protocols.
Overview
11
11
years of professional experience
Work History
Shift Leader
Pilot Flying J Travel Center
Bakesfeild, CA
03.2022 - Current
- Trained new staff on customer service and operational procedures.
- Managed inventory levels and coordinated stock replenishment efforts.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Assisted in training new employees on shift operations.
- Collaborated with team members to maintain a positive work environment.
- Supervised daily operations and ensured adherence to company policies.
Warehouse Worker
4 Ways Market
Oxnard, California
01.2018 - 02.2022
- Operated forklifts and pallet jacks to move inventory efficiently.
- Organized stock shelves to ensure easy access and visibility.
- Loaded and unloaded deliveries in a timely manner.
- Followed safety protocols to ensure a safe working environment.
cashier/stocker
La Famosa
Santa Paula, California
04.2014 - 11.2017
- Managed cash register operations and balanced cash drawer at shift end.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Adult School
Bakersfield, CA07-2023
Skills
- Inventory management
- Customer service
- Cash handling
- Team collaboration
- Problem solving
- Attention to detail
- Staff supervision
- Team collaboration and leadership
- Positive attitude
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Shift Leader
Pilot Flying J Travel Center
03.2022 - Current
Warehouse Worker
4 Ways Market
01.2018 - 02.2022
cashier/stocker
La Famosa
04.2014 - 11.2017
High School Diploma -
Adult School
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