Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Axel Ortiz

Lawrence ,MA

Summary

I've worked retail for almost three years now which helped me develop good customer service skills. Working at the service desk improved my working under pressure due to the business of the store. Throughout my time at retail and volunteering to help younger kids out at school, I have gained the skill to work well with people and help other people efficiently. Also while working for transport at the position I am currently in at Lawrence general hospital, I grew to care for patients very well and grew very fond of it. Once working at Lawrence General Hospital for a couple years now, I decided to obtain my certification to become a nursing assistant. I became a CNA in April this and have loved it since. I take care of plenty patients daily on various floors such as telemetry, med surg and ICU. I have seen and learned a lot in the medical field while working with multiple doctors and nurses and hope to become a nurse and have a larger impact in people's health.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Lawrence General Hospital
Lawrence , Massachusetts
04.2024 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed patients for any changes in their physical or mental condition.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.

Patient Care Assistant

Lawrence General Hospital
Lawrence, MA
04.2021 - Current

While working currently for transport, I do tasks such as bringing patients to exams like X Rays, MRI's and more. If a patient has trouble walking, I would do whatever I can do to help get the patient onto the stretcher or wheelchair with the nurses assistance if needed. Sometimes if the patient can not get up at all, we would need to slide the patient across to the stretcher using a slide board.

Service Desk Associate

Walmart
Salem , NH
07.2019 - Current

While working as a service desk associate, I completed various tasks such as helping customers return items from the store they no longer wanted and helped them with any financial problems they had such as paying bills, cashing checks, etc.

Coach's Assistant

Lawrence High School
Lawrence , MA
05.2018 - 05.2019

I volunteered to help out the Lawrence High track team coaches during this year for an event called Special Olympics. During this event, I helped organize and helped the young kids get through every event and made sure they were safe and having fun. I developed many leadership skills during my team assisting the coaches.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
05.2019

Health Sciences

Bridgewater State University
Bridgewater, MA

Skills

  • Guest amenities
  • Safety and security procedures
  • Company policies and procedures
  • Oral and written communications
  • Hospitality services
  • Listening skills
  • Time management
  • Patient Relations
  • Observing responses
  • Direct Patient Care

Accomplishments

I was rewarded a job promotion from cashier to service desk associate within a year working part time due to still being enrolled in school because of outstanding work performance. During my first month of working for transport at LGH, I was notified by my previous manager that I was bringing the second most patients to exams around the hospital that month. I would also get frequent meetings with my managers talking about how well I was working.

Languages

Spanish
Limited

Certification

  • Nursing Assistant Certification

Timeline

Certified Nursing Assistant

Lawrence General Hospital
04.2024 - Current

Patient Care Assistant

Lawrence General Hospital
04.2021 - Current

Service Desk Associate

Walmart
07.2019 - Current

Coach's Assistant

Lawrence High School
05.2018 - 05.2019

High School Diploma -

Lawrence High School

Health Sciences

Bridgewater State University
Axel Ortiz