Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Axhiry De La Torre

West Valley,UT

Summary

Dynamic Customer Service Representative with proven expertise at Moxie Pest Control of Utah. Skilled in active listening and critical thinking, I excelled in resolving customer disputes, enhancing loyalty and repeat business. My ability to handle escalated calls and build strong relationships contributed to a positive customer experience and operational success.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Moxie Pest Control of Utah
Utah
03.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

GED -

Granger High School
West Valley City, UT
06.2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Scheduling
  • Relationship building

Languages

Spanish
Limited Working

Timeline

Customer Service Representative

Moxie Pest Control of Utah
03.2023 - Current

GED -

Granger High School