Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Axson Kabwere

West Jordan,UT

Summary

Dynamic professional with a proven track record at Ken Garff, excelling in customer relationship building and exceptional communication. As a Porsche Brand Ambassador, I enhanced brand visibility through engaging storytelling and successful promotional events, while consistently exceeding sales targets as an Audi Service Advisor by building relationships with luxury clientele, collaborating effectively with teams and problem solving in a high-stress and fast paced environment.

Overview

4
4
years of professional experience

Work History

Porsche Brand Ambassador

Ken Garff
01.2025 - Current
  • Engaged customers through effective brand storytelling.
  • Assisted in executing promotional events to increase brand visibility and customer interaction.
  • Developed rapport with customers to foster loyalty and repeat business through exceptional service.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.

Audi Service Advisor

Ken Garff
07.2021 - 01.2025
  • Scheduled 28 appointments per day and managed service workflow to optimize efficiency and customer experience.
  • Collaborated with technicians to facilitate accurate and timely vehicle inspections and repairs.
  • Provided detailed information on service recommendations, enhancing customer understanding of needs.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently exceeded monthly sales targets by upselling relevant products/services when appropriate.

Education

High School Diploma -

Herriman High School
Herriman, UT

Skills

  • Exceptional communication
  • Customer relationship building
  • Brand awareness
  • Customer service
  • Friendly and enthusiastic
  • Professional appearance
  • Conflict resolution
  • Interpersonal skills
  • Handling customer complaints
  • Quality inspection

Accomplishments

  • Placed into Garff's Emerging Leaders program to strengthen my knowledge of leadership and brand values.
  • Supervised team of 7 staff members.
  • Achieved Porsche Brand Ambassador status by completing multiple off-site brand trainings with accuracy and efficiency.

Languages

English
Native or Bilingual

Timeline

Porsche Brand Ambassador

Ken Garff
01.2025 - Current

Audi Service Advisor

Ken Garff
07.2021 - 01.2025

High School Diploma -

Herriman High School