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Associate Principal Engineer

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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proven leader and strategic innovator, I elevated Central Automotive Paint & Supplies by mastering vendor relations and fostering team collaboration. My tenure saw significant revenue growth through targeted marketing and exceptional customer retention strategies. Skilled in both planning and execution, I championed a culture of quality assurance and relationship building, securing our market position.

Dynamic professional with a proven track record in problem-solving and customer service, honed as a Small Business Owner at Dreamweaver Designs. Skilled in data entry and fostering client relationships, I consistently enhance customer satisfaction and efficiency. My adept communication and issue resolution abilities have significantly contributed to business growth and client loyalty.
Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

I am an entrepreneur at heart. I began my journey as a small business owner as a telemarketer at a window-cleaning company, learned the business, and opened my own window-cleaning business. Over the next fourteen years, I learned various skills needed to run my business. I became proficient in sales, marketing, telemarketing, inside sales, social media, SEO, customer service, accounting, human resources, tax laws, and many other areas.
My life is a come back story. I have over come many challenges in life. I have been in a wheel chair for the last four years and have not let it stop or hold me back. I also went back to school three years ago while running my business. Although very challenging, it was one of the best decisions I ever made. Throughout my academic journey, I have learned so much and also learned that I have only just begun. I love learning and business. And I consider all my opportunities, past and future accomplishments, and life a blessing from God.

Aya Elassaad

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Small Business Owner

Intern

Summer Judicial Intern

Photo Booth Operator

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Bachelor of Science - Business Administration And Management

Associate of Science - Business Administration And Management

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Intern

Summer Judicial Intern

Photo Booth Operator

Small Business Owner

Bachelor of Science - Business Administration And Management

Associate of Science - Business Administration And Management

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