Maintained confidentiality of bank records and client information.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Identified opportunities to refer customers to other areas of the bank for additional services.
Adhered to financial services security and audit procedures.
Social Media Manager - Freelance
gigiomara.com Inc.
09.2022 - Current
Launched and grew gigiomara.com's social media presence from inception, amassing 382,000 Facebook followers and 2,750 YouTube subscribers within two years
Managed and optimized Facebook and Google Ads campaigns, leading to a significant increase in click-through rates while staying within a strict budget
Analyzed existing marketing strategies to identify areas for improvement, resulting in more effective campaigns and better ROI
Created and refined SEO-optimized content, including blogs and videos, which significantly enhanced the brand's online presence and audience engagement
Assistant Manager
J. Crew Factory
08.2023 - 09.2024
Led and mentored the sales team, boosting both customer service quality and team performance
Provided personal styling services and implemented visual merchandising techniques to boost sales and enhance customer experience
Analyzed sales data to identify opportunities for growth, resulting in an overall increase in store sales
Oversaw daily operations, from managing financial transactions to keeping inventory accurate and well-organized
Ensured consistent execution of company marketing, visual presentation, and merchandising standards, contributing to a cohesive and attractive store environment
Education
Bachelor of Science - Business Management, Marketing
New Jersey City University
Skills
Social Media Strategy & Management
Content Creation
Digital Marketing & Advertising
Data Analysis & Reporting
Team Leadership & Training
Project Management
SEO Optimization
Customer Service Excellence
Brand Management
Adaptability & Problem-Solving
Certification
Hootsuite Platform Certification
Hootsuite Marketing Certification
Google Ads Certification
Bloomberg Certification
Timeline
Associate Banker
JPMorgan Chase
10.2024 - Current
Assistant Manager
J. Crew Factory
08.2023 - 09.2024
Social Media Manager - Freelance
gigiomara.com Inc.
09.2022 - Current
Bachelor of Science - Business Management, Marketing