Aya Hindi
The colony,TX
Summary
Analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Agency Development Manager
Colonial Life
02.2024 - Current
- Leveraged product knowledge to effectively communicate the benefits of Colonial Life's insurance products to business owners and HR professionals
- Led and managed a team of sales representatives, providing mentorship, training, and performance evaluations to ensure high productivity levels and achieving sales targets
- Cultivated and maintained strong relationships with clients, brokers, and prospective customers to drive business growth and enhance customer retention
- Conducted regular team meetings and performance reviews to monitor progress, discuss sales techniques, and provide feedback to ensure continuous improvement
Design Consultant
Expo Home Improvement
08.2022 - 01.2024
- Provided expert design consultations to homeowners, guiding them through the selection of materials, products, and home improvement solutions tailored to their aesthetic preferences and functional needs
- Developed customized design plans for clients, incorporating product knowledge and design trends to enhance the overall appeal and functionality of their spaces
- Managed project timelines and budgets, ensuring all designs were executed efficiently and within the client's budgetary constraints
- Achieved top sales performance, generating over $1.6 million in product revenue
Financial Advisor
Northwestern Mutual
06.2021 - 07.2022
- Developed personalized financial strategies based on client's goals, risk tolerance, and financial situations, ensuring long-term financial success and security
- Built and managed a diverse client base through relationship-building, networking, and referrals, consistently exceeding sales and growth targets
- Monitored and reviewed clients' portfolios regularly, adjusting strategies to align with changing financial goals and market conditions
- Delivered exceptional client service, responding promptly to inquiries, providing ongoing support, and ensuring clients were well-informed about their financial options
- Recommended strategies that clients used to achieve their financial goals and objectives, including specific recommendations in areas such as cash management, insurance coverage, and investment planning
Financial Service Representative
TD Ameritrade
08.2020 - 04.2021
- Assisted clients with account inquiries, order placements, transaction history, and technical issues, ensuring a seamless and positive customer experience
- Acted as a liaison between internal support teams including Sales, Risk Management, Trading, Retirement Accounts, Technology, and advisors and clients
- Educated clients on TD Ameritrade's tools, platforms, and investment products, helping them navigate online features, place trades, and access account information
Education
Bachelor of Social Work -
The University of Texas
Arlington, TX05.2020
Skills
- Excellent Communication & Writing Skills
- Active Listening
- Conflict Mediation
- Problem Solving & Task Driven
- Organized & Prepared
- Attention to Detail
- Customer Relationship Management
- Data & Financial Analysis
- Risk Assessment
- Strategic planning
Timeline
Agency Development Manager
Colonial Life
02.2024 - Current
Design Consultant
Expo Home Improvement
08.2022 - 01.2024
Financial Advisor
Northwestern Mutual
06.2021 - 07.2022
Financial Service Representative
TD Ameritrade
08.2020 - 04.2021
Bachelor of Social Work -
The University of Texas
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