Aya Olsen
Warner Robins,GA
Summary
I am a 19-year-old college student currently studying psychology online at Georgia State University, with several years of hands-on work experience in fast-paced, customer-focused environments. I began working at age 15 at Georgia Bob’s Barbecue, where I developed a strong work ethic, reliability, and communication skills, and most recently as a host at Olive Garden, strengthening my ability to multitask, stay organized, and provide professional, welcoming service. In addition, my experience as an all-star cheerleader in high school helped me build teamwork, discipline, and confidence under pressure.
Overview
4
4
years of professional experience
Work History
Hostess
Olive Garden
07.2025 - 02.2026
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Cashier
Georgia Bob's BBQ
12.2021 - 07.2025
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Warner Robins High School
Warner Robins, GASkills
Scheduling & Organization
Guest & Staff communication
Attention to detail
Multitasking in a fast-paced environment
Timeline
Hostess
Olive Garden
07.2025 - 02.2026
Cashier
Georgia Bob's BBQ
12.2021 - 07.2025
High School Diploma -
Warner Robins High School