Ayah Altabbaa
Memphis,TN
Summary
With a proven track record at Endocrinology Associates, I excel in patient scheduling and fostering trust through exceptional customer service. My expertise in HIPAA compliance and medical terminology, additional skills in communication and organization skills in a clinical setting, coupled with a knack for creating efficient, welcoming environments, showcases my ability to ensure proper patient care and operational efficiency.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Endocrinology Associates
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist
Endocrinology Associates
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Bachelor of Science - Psychology
University of Memphis
Memphis, TN05-2027
High School Diploma -
Pleasant View School
Memphis, TN05-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Appointment setting
Languages
Arabic
Native or Bilingual
Extracurricular activities
The Student Providing Aid (SPAid) club is a school organization dedicated to supporting fellow students all across the world and addressing their needs through collaborative initiatives. The club focuses on fostering a culture of mutual assistance and inclusivity by organizing resource drives, providing academic and emotional support, and advocating for accessible educational opportunities. Members actively participate in mentoring programs, community outreach, and events designed to uplift and empower students facing challenges. SPAid embodies the values of empathy, teamwork, and service, creating a supportive environment where students can thrive both academically and personally.
Timeline
Medical Assistant
Endocrinology Associates
05.2023 - Current
Front Desk Receptionist
Endocrinology Associates
05.2023 - Current
Bachelor of Science - Psychology
University of Memphis
High School Diploma -
Pleasant View School
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