Ayala Littlefield
Saco,ME
Summary
I am a highly motivated nursing student at Endicott College with a strong passion for patient care and helping others. Currently gaining hands-on experience in a hospital setting as a nursing secretary, also multiple clinicals. I have developed valuable skills in communication, organization, and working within a fast-paced healthcare team. My background in customer service as a waitress, lifeguard and sales associate has strengthened my ability to remain calm under pressure and provide compassionate support. As a former captain of varsity soccer and lacrosse teams, I bring leadership, teamwork, and a strong work ethic. I am dedicated, adaptable, and eager to contribute to a CNA role where I can support patients and grow as a future nurse.
Overview
3
3
years of professional experience
Work History
Nursing Unit Secretary
Maine Medical Center
Biddeford, ME
06.2025 - Current
- Managed patient admission and discharge processes to ensure efficient workflow.
- Coordinated communication between medical staff and patients for optimal care delivery.
- Maintained accurate patient records using electronic health record systems.
- Scheduled appointments and managed calendars for nursing staff effectively.
- Handled incoming calls, addressing inquiries and directing them appropriately.
- Supported inventory management by tracking supplies and placing orders as needed.
- Facilitated patient information flow, ensuring confidentiality and compliance with regulations.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Participated in unit meetings, offering valuable input on process improvements and patient care initiatives.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Lifeguard
Aquaboggan
Saco, ME
07.2023 - 08.2025
- Responded promptly to emergencies, administering first aid and CPR as required.
- Assisted in training new lifeguards on emergency procedures and best practices.
- Collaborated with management to improve safety protocols and enhance guest experience.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
Sales Associate
Free People
Lynnfield, MA
02.2026 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Engaged in daily product training sessions to enhance product knowledge and sales techniques.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Nursing
Endicott College
Beverly, MA05-2028
High School Diploma -
Thornton Academy
Saco, ME08-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Outgoing personality
- Policy and procedure adherence
- Relationship building
Timeline
Sales Associate
Free People
02.2026 - Current
Nursing Unit Secretary
Maine Medical Center
06.2025 - Current
Lifeguard
Aquaboggan
07.2023 - 08.2025
Bachelor of Science - Nursing
Endicott College
High School Diploma -
Thornton Academy