AYANA CALHOUN
7054 Lakeview Blvd
Summary
Dedicated and adaptable professional with a proven track record across healthcare, logistics, and manufacturing environments. Most recently served as a Patient Registration Representative at Henry Ford Hospital, providing exceptional front-line service, accurately processing patient information, and ensuring a smooth administrative experience. Prior experience includes roles as a Fulfillment Associate at Amazon, a Housekeeper at Beaumont Health, and a Machine Operator, all requiring strong attention to detail, time management, and teamwork. Known for reliability, a strong work ethic, and the ability to quickly learn and thrive in fast-paced, high-pressure settings.
Overview
11
11
years of professional experience
Work History
Patient Registration Representative
Henry Ford Hospital
04.2023 - 05.2025
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
FULFILLMENT ASSOCIATE
AMAZON FULFILLMENT CENTER
10.2018 - 01.2023
- Greeted customers and directed to requested products.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Picked and packed order items.
- Coordinated efficient organization, palletizing and transportation of completed packages
MACHINE OPERATOR
SAKTHI AUTOMOTIVE GROUP
06.2016 - 03.2018
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained equipment performance by lubricating and cleaning components.
- Operated machining equipment safely with team of operators.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
Environmental Services Housekeeper
Beaumont Hospital
08.2014 - 04.2016
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Education
GED -
PATHWAY VISIONS TESTING FACILITY
02.2009
Skills
- Excellent Communication
- Corrective Containment
- Work Prioritization
- Sorting and Organizing
- Shipment Packing
- Customer Order Fulfillment
Timeline
Patient Registration Representative
Henry Ford Hospital
04.2023 - 05.2025
FULFILLMENT ASSOCIATE
AMAZON FULFILLMENT CENTER
10.2018 - 01.2023
MACHINE OPERATOR
SAKTHI AUTOMOTIVE GROUP
06.2016 - 03.2018
Environmental Services Housekeeper
Beaumont Hospital
08.2014 - 04.2016
GED -
PATHWAY VISIONS TESTING FACILITY
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