Ayana Nipson
Brooklyn,NY
Summary
10 Years plus customer service skills, with great leadership skills. Phenomenal team player who exercises communication skills, and efficient customer service.
Overview
2
2
years of professional experience
Work History
311 Service Representative
Kingtel Services
Brooklyn, NY
02.2022 - Current
- Providing informational services for customers' inquiries and complaints.
- Providing accurate information swiftly.
- Manage over 100 callers per day.
Delivery Driver
Parts Authority
Brooklyn, NY
07.2021 - 02.2022
- Completed on-time deliveries by choosing the best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered auto parts to customers' mechanic shops and business offices.
Security Officer
Allied Universal Security Services
Queens, NY
09.2020 - 11.2021
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises.
- Checked client's belongings for any contraband and scanned them thru a metal detector.
Education
No Degree - Medical Assisting
Allen School - Jamaica
Brooklyn, NY03.2016
GED -
Youth Stand United
Brooklyn, NY03.2016
Skills
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Customer Account Management
- Information Services
Timeline
311 Service Representative
Kingtel Services
02.2022 - Current
Delivery Driver
Parts Authority
07.2021 - 02.2022
Security Officer
Allied Universal Security Services
09.2020 - 11.2021
No Degree - Medical Assisting
Allen School - Jamaica
GED -
Youth Stand United
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