Ayana Pierre
Arverne,NY
Summary
Dynamic professional with experience at USPS, excelling in sales transaction management and customer service. Proven ability to enhance workflow efficiency and achieve sales goals. Skilled in maintaining accurate records and fostering client relationships, ensuring satisfaction and compliance. Committed to delivering exceptional service while promoting independence and well-being in diverse environments.
Overview
2022
2022
years of professional experience
Work History
SALES,SERVICES& DISTRIBUTION CLERK
USPS
09.2015 - 06.2021
- Processed incoming and outgoing mail, ensuring timely distribution across various service points.
- Operated sorting machinery to categorize mail efficiently based on size and destination.
- Maintained accurate records of delivered and undelivered packages to enhance tracking systems.
- Assisted customers with inquiries regarding postal services and delivery status, providing exceptional service.
- Collaborated with team members to improve workflow efficiency during peak mailing periods.
Certified Home Health Aide
REGION CARE
2014 - 08.2015
- Provided personal care and support to clients, enhancing daily living activities and overall well-being.
- Administered medications as prescribed, ensuring compliance with healthcare plans and protocols.
- Assisted clients with mobility challenges, promoting independence and safety in home environments.
- Maintained accurate records of client health status, updating family members and healthcare providers regularly.
Activity Aide
Horizon Care Center
07.2010 - 07.2014
- Assisted residents with daily living activities to promote independence and well-being.
- Engaged residents in recreational activities to enhance social interaction and mental stimulation.
- Maintained a clean and safe environment by following hygiene protocols and safety guidelines.
- Documented resident progress and reported observations to support care planning.
- Organized group activities aimed at improving physical health and emotional wellness of participants.
- Supported new staff by sharing knowledge of best practices in resident care and engagement strategies.
Education
GED -
SUNY EOC OF QUEENS
2013
Skills
- Sales transaction management
- Sales development
- Sales closing
- Sales goals attainment
- Accurate sales transactions
Timeline
SALES,SERVICES& DISTRIBUTION CLERK
USPS
09.2015 - 06.2021
Activity Aide
Horizon Care Center
07.2010 - 07.2014
Certified Home Health Aide
REGION CARE
2014 - 08.2015
GED -
SUNY EOC OF QUEENS