Ayana Summers
Statesville,NC
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Statesville, NC
08.2023 - Current
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Operated cash registers to process payments from customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Kept customer and food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
Cashier
Big Lots
Statesville, NC
03.2022 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Statesville High School
Statesville, NC06-2022
Skills
- Food service standards
- Food Preparation
- Menu Memorization
- Multitasking and Prioritizing
- Customer Service
- Cash Handling
- POS Systems
- Store Opening and Closing
- Attention to Detail
- Cleaning and organization
- Teamwork and Collaboration
- Communication Skills
- Hardworking
- Active listening
Timeline
Sandwich Artist
SUBWAY®Restaurants
08.2023 - Current
Cashier
Big Lots
03.2022 - 08.2022
High School Diploma -
Statesville High School