Ayanda Ndaba
Green Valley Country Club
Conshohocken,PA
4
years of professional experience
I'm a young dedicated and independent server, with a strong focus on delivering exceptional customer service. I thrive on challenges, I'm very reliable and proficient in managing dining setups and training new staff to enhance operational efficiency. My most best attribute are that I am self disciplined, trustworthy and I work cooperatively with my colleagues and members.
Work History
Server
3 Months- Provide exceptional customer service to enhance member experience in dining areas.
- Execute opening and closing duties, ensuring dining area is prepared and adequately stocked for service.
- Arrange dining areas for special events and member functions, creating inviting atmospheres for attendees.
Server
7 Months- Assisted in training new servers.
- Stayed informed about daily specials, new menu items and promotions.
- Took orders from members accurately and put them in the POS system in a timely manner.
- Delivered food and beverages to tables efficiently and courteously.
Server
7 Months- Gained insight into club operations during first season.
- Greeted members and provided menus.
- Operated POS terminals to input orders, split bills and calculate totals.
- Set up dining areas for special events and member functions.
- Provided input on enhancing daily restaurant operations for upcoming season.
Server
3 Months- Assisted in training new servers on menu items and customer service best practices.
- Managed guest orders accurately using POS systems for efficient transactions.
- Enhanced understanding of banquet events and weddings.
Server
6 Months- Greeted members, answered questions about menu items and recommended specials to increase sales.
- Responded efficiently to members inquiries and complaints in a professional manner.
- Provided exceptional service to a high volume of members on a daily basis.
- Checked identification to verify if guests meet minimum age to legally consume alcoholic beverages.
Server
6 Months- Delivered food and beverages to tables efficiently and courteously.
- Set up dining areas for special events and member functions.
- Cleaned tables and chairs to prepare dining area for next lunch service.
Server
7 Months- Demonstrated enthusiasm and in-depth knowledge of restaurant menu to enhance member experience.
- Executed opening and closing duties, including setting up dining area and restocking supplies to ensure smooth service.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Set up tables efficiently in between patrons to reduce wait times.
- Developed strong understanding of server operations to enhance my performance.
Education
Nated Level 6 - Hospitality
High School Diploma
Skills
POS operations
Order accuracy
Menu knowledge
Food safety compliance
Customer service
Event setup
Timeline
Server
Green Valley Country Club
05.2026 - CurrentRead More
Server
High Ridge Country Club
10.2025 - 05.2026Read More
Server
High Ridge Country Club
10.2024 - 05.2025Read More
Server
Fresh Meadow Country Club
05.2024 - 08.2024Read More
Server
Boca West Country Club
11.2023 - 05.2024Read More
Server
Fresh Meadow Country Club
05.2023 - 11.2023Read More
Server
Boca West Country Club
10.2022 - 05.2023Read More
South West Gauteng College
Nated Level 6 from Hospitality
Read More
Primrose High School
High School Diploma
Read More