Ayane Rios
Plainfield,NJ
Summary
A detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
Work History
Help Center Collection Specialist
Paylock
08.2024 - Current
- Work on collecting late boot fees and damage boot fees.
- Efficiently collect overdue tickets promptly, and enter the customer status of missing fees or completed fees.
- Monitor customer accounts for payment delinquency and collection efforts.
- Monitor accounts, proactively initiating collection efforts on past-due accounts to minimize losses.
Education
Computer And Information Sciences
Rutgers University
New Brunswick, NJ05-2028
High School Diploma -
College Achieve Central Charter School
North Plainfield, NJ05-2024
Skills
- Data entry proficiency
- Goal oriented
- Assertiveness
- Attention to detail
- Problem-solving
- Analytical and critical thinking
- Teamwork and collaboration
- Active listening
- Multitasking Abilities
- Microsoft Excel
- Microsoft Office
- Microsoft Word
Languages
Spanish
Professional Working
Interests
- Strategy Games
- Game development
- Video Gaming
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Supporting STEM education initiatives and mentorship programs
- Web Development and Design
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
Timeline
Help Center Collection Specialist
Paylock
08.2024 - Current
Computer And Information Sciences
Rutgers University
High School Diploma -
College Achieve Central Charter School
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