Ayanna Andrews Moore
Houston,TX
Summary
Highly motivated and customer-focused professional with over 10 years of experience in delivering exceptional service and resolving customer inquiries. Skilled in communication, problem-solving, and building rapport with diverse clients. Adept at handling complex situations with patience and professionalism, ensuring customer satisfaction. Proven ability to work in fast-paced environments and contribute to team success while consistently achieving service targets.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Caregiver
Touching Hearts at Home
02.2024 - Current
Assist client’s with ADL’s per care plan; Assist client’s to and from appointments; Provide companionship to clients; Follow policies and procedures
Truck Driver Class A
1-800-PACK-RAT / Zippy Shell, Inc.
07.2023 - 12.2032
Follow all DOT regulations; Transport storage containers to and from customers; Complete pre and post trips on trucks daily; Provide customer service
Benefits Advisor
Willis Towers Watson Via Benefits
06.2024 - 12.2024
Follow Medicare guidelines; Assist members with obtaining Medicare health insurance plans; Received incoming calls and made outbound calls to assist members to provide customer service
Home Health Aide
A Better Solution In Home Care, Inc
01.2024 - 03.2024
Assist client’s with ADL’s per care plan; Assist client’s to and from appointments; Provide companionship to clients; Follow policies and procedures
Insurance Verification Specialist
AllianceRx Walgreens Prime
11.2018 - 07.2023
Verified active insurance coverage for patients to receive medications on a timely basis; Confirmed with insurance companies the coverage patients had to communicate any out of pocket costs incurred; Navigating through different systems to obtain insurance coverage
Education
Diploma - Commercial Truck Driving
All-State Career School
West Mifflin, PA04.2023
Associates of Science - Nursing
Community college of Allegheny County
Pittsburgh, PA12.2022
Associates - Anesthesia
Western School of Health & Business
Pittsburgh, PA01.2005
Diploma - undefined
McKeesport Area High School
McKeesport, PA06.2002
Certification
CDL A
Timeline
Benefits Advisor
Willis Towers Watson Via Benefits
06.2024 - 12.2024
Caregiver
Touching Hearts at Home
02.2024 - Current
Home Health Aide
A Better Solution In Home Care, Inc
01.2024 - 03.2024
Truck Driver Class A
1-800-PACK-RAT / Zippy Shell, Inc.
07.2023 - 12.2032
Insurance Verification Specialist
AllianceRx Walgreens Prime
11.2018 - 07.2023
Associates of Science - Nursing
Community college of Allegheny County
Associates - Anesthesia
Western School of Health & Business
Diploma - undefined
McKeesport Area High School
Diploma - Commercial Truck Driving
All-State Career School
Similar Profiles
Sadie MillerSadie Miller
Caregiver at Touching Hearts at HomeCaregiver at Touching Hearts at Home
LUCY DOMINGUEZLUCY DOMINGUEZ
On Call Supervisor at Touching Hearts At HomeOn Call Supervisor at Touching Hearts At Home
Terri SilvestriTerri Silvestri
Executive Director/Regional VP at Touching Hearts at HomeExecutive Director/Regional VP at Touching Hearts at Home
Joshua RamonJoshua Ramon
Parts Specialist at Tommy VaughnParts Specialist at Tommy Vaughn
Deanna CastellanoDeanna Castellano
Summer Youth Intern at Moody United Methodist ChurchSummer Youth Intern at Moody United Methodist Church