Ayanna Blockton
Franklin,Wisconsin
Summary
Hardworking and reliable worker with strong background working with a diverse group of people, operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I am very motivated and eager to learn new things.
Overview
9
9
years of professional experience
Work History
Cashier Specialist
Walgreens
Greendale, WI
01.2020 - Current
- Worked closely with front-end staff to assist customers.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Trained new team members in cash register operation, stock procedures and customer service.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
- Increased sales by suggesting specific purchases to customers.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Built and maintained effective working relationships with peers and upper management.
- Contributed to positive, organized store appearance.
- Achieved sales goals and business objectives by motivating staff and promoting special merchandise in the store.
- Backed up department by stocking shelves, retrieving products and helping customers.
Assistant Store Manager
Blockton's Kiddie Resale Shop
Franklin, WI
07.2015 - 07.2018
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Ensured proper organization of store, responded to customer complaints and answered questions quickly.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Supervised store opening and closing procedures, which included counting cash drawers.
Education
BBA - Business Administration And Management
Tennessee State University
4 2024
High School Diploma -
Riverside High School University
4 2020
Skills
- People oriented
- Goal oriented
- Initiative driven
- Multi-tasking
- Very Reliable
- Marketing
- Customer service
- Issue resolution
- Returns and exchanges
- Merchandise restocking
- Cash drawer balancing
- Training and mentoring
- Digital editing
- Cash register operation
- Product recommendations
- Customer greeting
- Credit and cash transactions
- Customer assistance
- Digital Marketing
- Excel
- Accounting
- Management
Timeline
Cashier Specialist
Walgreens
01.2020 - Current
Assistant Store Manager
Blockton's Kiddie Resale Shop
07.2015 - 07.2018
BBA - Business Administration And Management
Tennessee State University
High School Diploma -
Riverside High School University