Summary
Overview
Work History
Education
Skills
Timeline
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Ayanna Blockton

Ayanna Blockton

Franklin,Wisconsin

Summary

Hardworking and reliable worker with strong background working with a diverse group of people, operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I am very motivated and eager to learn new things.

Overview

9
9
years of professional experience

Work History

Cashier Specialist

Walgreens
Greendale, WI
01.2020 - Current
  • Worked closely with front-end staff to assist customers.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Increased sales by suggesting specific purchases to customers.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained effective working relationships with peers and upper management.
  • Contributed to positive, organized store appearance.
  • Achieved sales goals and business objectives by motivating staff and promoting special merchandise in the store.
  • Backed up department by stocking shelves, retrieving products and helping customers.

Assistant Store Manager

Blockton's Kiddie Resale Shop
Franklin, WI
07.2015 - 07.2018
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Supervised store opening and closing procedures, which included counting cash drawers.

Education

BBA - Business Administration And Management

Tennessee State University
4 2024

High School Diploma -

Riverside High School University
4 2020

Skills

  • People oriented
  • Goal oriented
  • Initiative driven
  • Multi-tasking
  • Very Reliable
  • Marketing
  • Customer service
  • Issue resolution
  • Returns and exchanges
  • Merchandise restocking
  • Cash drawer balancing
  • Training and mentoring
  • Digital editing
  • Cash register operation
  • Product recommendations
  • Customer greeting
  • Credit and cash transactions
  • Customer assistance
  • Digital Marketing
  • Excel
  • Accounting
  • Management

Timeline

Cashier Specialist

Walgreens
01.2020 - Current

Assistant Store Manager

Blockton's Kiddie Resale Shop
07.2015 - 07.2018

BBA - Business Administration And Management

Tennessee State University

High School Diploma -

Riverside High School University
Ayanna Blockton