Ayanna Butts
Baltimore,MD
Summary
Accomplished cashier with expertise in customer service and cash management. Skilled in training employees and enhancing visual merchandising. Proven ability to resolve technical issues and drive sales in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Scanner/Cashier
Sprouts Farmer Market
Baltimore, MD
08.2024 - Current
- Resolved technical issues related to scanners or other imaging devices quickly and effectively.
- Processed large volumes of incoming documents in a timely manner while ensuring accuracy standards were met.
- Trained new employees on the correct use of scanners, imaging software programs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customer inquiries regarding store policies and procedures.
Cashier
Popeyes
Baltimore, MD
05.2021 - 08.2023
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Used suggestive selling techniques to promote add-on sales.
Cashier
HomeGoods
Baltimore, MD
03.2021 - 08.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Developed and implemented organizational systems to streamline workflow processes.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
BBA - Business Administration
University of Maryland
College Park, MD05-2025
Associate of Arts - Liberal Arts
Bard Early College High School
Baltimore, MD05-2021
High School Diploma -
Bard Early College Highschool
Baltimore, MD05-2021
Skills
- Customer service excellence
- Employee training and development
- Cash management
- Visual merchandising strategies
- Sales planning
- Team collaboration
- Electronic document preparation
- Problem-solving abilities
Timeline
Scanner/Cashier
Sprouts Farmer Market
08.2024 - Current
Cashier
Popeyes
05.2021 - 08.2023
Cashier
HomeGoods
03.2021 - 08.2021
BBA - Business Administration
University of Maryland
Associate of Arts - Liberal Arts
Bard Early College High School
High School Diploma -
Bard Early College Highschool