Ayanna Johnson
Thibodaux,LA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Rainbow Apparel. Skilled in inventory control and problem-solving, adept at fostering client relationships and driving sales development. Demonstrates exceptional teamwork and collaboration abilities, contributing to significant improvements in sales trends and operational efficiency.
Overview
8
8
years of professional experience
Work History
Sales Associate
Rainbow Apparel
02.2024 - 07.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Shift Leader
Orange Leaf
01.2023 - 11.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Analyzed sales figures and identified areas for improvement.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Home Health Aide
Self Employed Services
04.2016 - 05.2022
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided direct personal care and administrative services to clients.
Education
H. L. Bourgeois High School
Gray, LA05.2024
Skills
- Order Processing
- Inventory Control
- Sales Development
- Promotional support
- Upselling
- Payment Processing
- Product Sales
- Problem-Solving
- Display Setup
- Client Service
- Problem-solving skills
- Store Opening and Closing
- Meeting deadlines
- Relationship Building
- Guest Relations
- Sales expertise
- Stocking and Receiving
- Sales trends
Timeline
Sales Associate
Rainbow Apparel
02.2024 - 07.2024
Shift Leader
Orange Leaf
01.2023 - 11.2023
Home Health Aide
Self Employed Services
04.2016 - 05.2022
H. L. Bourgeois High School
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