Ayanna Rucker
Gary,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
12
12
years of professional experience
2025
2025
years of post-secondary education
Work History
Medical Assistant
Associated Urological Specialists
Homewood, Illinois
08.2024 - 09.2025
- Assisted physicians during patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Collected and processed laboratory specimens for diagnostic testing.
- Maintained cleanliness and organization of medical exam rooms.
- Administered medications and vaccinations as directed by healthcare providers.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted in daily operations by organizing supplies and materials efficiently.
Certified Medical Assistant Extern
Community Health Network
Munster, Indiana
03.2024 - 04.2024
- Ensured exam rooms were properly stocked with supplies and equipment necessary for patient care.
- Greeted visitors warmly upon arrival in the clinic or hospital setting.
- Educated patients on medication instructions, lifestyle modifications, nutrition requirements and post-treatment instructions.
- Performed patient intake procedures such as taking vital signs, medical histories, and preparing patients for examinations.
- Assisted with scheduling appointments, tests and follow-up visits via phone or computer system.
- Followed HIPAA guidelines when handling confidential patient information.
- Administered injections, immunizations, venipunctures and other treatments under direct supervision of a physician or nurse practitioner.
- Maintained cleanliness of all clinical areas according to hospital policy.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assistant Cook
Faith Child Care
Gary, Indiana
05.2021 - 11.2023
- Kept records of inventory levels for all food items used in the kitchen.
- Performed daily maintenance on equipment such as cleaning and lubricating parts.
- Labeled containers properly with contents and date information.
- Ensured proper portion sizes were served during meal times.
- Provided assistance to cooks in preparing meals during busy periods.
- Contributed ideas for menu changes or specials based on customer feedback.
- Transported prepared foods from kitchen to serving area using appropriate transport containers and utensils.
Cashier/Customer Service
TA TRAVEL CENTERS OF AMERICA
Lake Station, IN
08.2020 - 09.2021
- Completed transactions for customers form of payments Complete Janitorial duties
- Greeted customers as they walked in
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Dietary Aide and Dishwasher
LINCOLNSHIRE HEALTH AND REHAB
Merrillville, IN
06.2019 - 03.2021
- Wash dishes, stock, serve the carts and the front line.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Assisted with preparation of snacks and other light meals.
- Ensured that all food was prepared according to established health standards.
- Set up trays for patients upon request.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Stocked supplies in dining areas as needed.
- Provided assistance with meal setup, serving, and clean up as needed.
- Prepared and served meals according to dietary guidelines.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Cashier and Customer Service
County Market Grocery Store
Gary, IN
03.2017 - 08.2020
- I was responsible for ringing customers merchandise and making sure that my cash drawer was perfect by the end of my shift.
Outbound Picker
Amazon
Plainfield, IN
09.2016 - 01.2017
- Ensured that the picked product conforms to the order sheet provided
- Checked product to ensure that it is in proper working condition and is not damaged
- Isolated damaged items to a predefined marked area and reported it to supervisors
- Ensured that the quantity specified is picked by counting it several times before taking it to the packing pallet
- Transported items to packing pallet and packed them in specified containers
- Ensured that containers are marked properly and labeled appropriately
- Measured and weighed packed container and put information on the packing
- Ensured that packaged information is recorded manually first and then punched into the database system along with its status
- Sealed packed containers by using glue, nails and other fasteners
- Transported packed materials to the shipment pallet using hand equipment or forklifts
- Made sure that product containers are loaded onto trucks using best safety products.
Cashier/Coordinator
BIG DADDY'S BBQ
Gary, IN
09.2015 - 08.2016
- Performed opening and closing janitorial duties
- Completed transactions with customers forms of payment
- Greeted customers at the door.
Respite Worker
TradeWinds Services, Inc.
Gary, IN
06.2013 - 08.2015
- Assisted and created special event activities for patients
- Handled and monitored different client's personal finances with permission of family representative
- Managed and organized client's classified information into Trade Wind's computer filing system
- Processed patient reports and reviewed them for the Director of division unit
- Transported patients by bus to get them to their destinations safely
- Supervised new hires within the respite program
- Created excel charts to keep track of patient's activities
- Cooked and cleaned within the group homes.
Education
Certificate - Medical Assistant
Jeremi Vocational College
Munster, INHigh school diploma - Core 40
Thea Bowman Leadership Academy
2 years college experience -
Indiana Wesleyan University
Skills
- Microsoft Office
- Dietary Aide Experience
- Meal Preparation
- Custodial Experience
- Immunization Administration
- Phlebotomy
- Medical Terminology
- CPR
- Specimens collection and processing
- Compassionate
- Customer Service
- Patient care
- Electronic health records
- Laboratory specimen collection
- Time management
- Attention to detail
Timeline
Medical Assistant
Associated Urological Specialists
08.2024 - 09.2025
Certified Medical Assistant Extern
Community Health Network
03.2024 - 04.2024
Assistant Cook
Faith Child Care
05.2021 - 11.2023
Cashier/Customer Service
TA TRAVEL CENTERS OF AMERICA
08.2020 - 09.2021
Dietary Aide and Dishwasher
LINCOLNSHIRE HEALTH AND REHAB
06.2019 - 03.2021
Cashier and Customer Service
County Market Grocery Store
03.2017 - 08.2020
Outbound Picker
Amazon
09.2016 - 01.2017
Cashier/Coordinator
BIG DADDY'S BBQ
09.2015 - 08.2016
Respite Worker
TradeWinds Services, Inc.
06.2013 - 08.2015
Certificate - Medical Assistant
Jeremi Vocational College
High school diploma - Core 40
Thea Bowman Leadership Academy
2 years college experience -
Indiana Wesleyan University