Ayanna Storey
Harvey,IL
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Results-driven Teller bringing progressive background in different environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Friendly and reliable Cahier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Teller
Access Credit Union
Broadview, IL
09.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Reconciled cash drawer and resolved discrepancies.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
- Handled over 30 calls per day to address customer inquiries and concerns.
Cashier
The Home Depot Inc
Homewood, IL
11.2019 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Education
High School Diploma -
Thornton Township High School
Harvey, IL06.2020
Skills
- Information Processing
- Discrepancy Resolution
- Process Monitoring
- Complex Information Interpretation
- Check Cashing
- Night Deposit Transactions
- Teller Transactions
- Phone Inquiries
- Cash Counting
- Balance Verification and Reconciliation
- Customer Relations
- Product Location
- Inventory Stocking
Timeline
Teller
Access Credit Union
09.2021 - Current
Cashier
The Home Depot Inc
11.2019 - 08.2020
High School Diploma -
Thornton Township High School
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