Summary
Overview
Work History
Education
Skills
Timeline
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Ayanna Williams

1315 Northwest Dr Nw,GA

Summary

Results-driven professional with experience in customer service and operations management. Demonstrates strong team leadership and effective communication skills. Committed to optimizing processes and ensuring compliance with safety regulations in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

COR Agent

Unifi Aviation
Atlanta, Ga
11.2024 - Current

Detail-oriented and reliable Aircraft Cabin Cleaner with 9 months of experience maintaining cleanliness and sanitation of commercial aircraft interiors. Skilled in following strict safety, security, and airline standards while delivering efficient and thorough cleaning services. Strong team player with a commitment to supporting on-time flight departures and enhancing passenger satisfaction

CDL A Truck Driver

C5 Enterprise
Minooka, IL
10.2023 - 09.2024
  • Operated tractor-trailers for long-haul and local deliveries.
  • Maintained accurate logs and records of hours driven and cargo.
  • Ensured compliance with DOT regulations for safety and efficiency.
  • Delivered freight to customers in a timely manner, enhancing satisfaction.
  • Conducted pre-trip and post-trip inspections to guarantee vehicle safety.
  • Communicated effectively with dispatch and clients regarding delivery status.

Yard Jockey

Shamrock Cartage
Minooka, IL
08.2021 - 06.2022
  • Operated yard trucks to move trailers efficiently within yard.
  • Coordinated yard operations to ensure fluid logistics processes.
  • Maintained accurate trailer placement to support warehouse activities.
  • Ensured compliance with DOT and OSHA safety regulations.
  • Communicated effectively with warehouse staff to optimize workflow.

Operations Manager

Fed Ex Ground
Hammond, IN
08.2020 - 07.2021
  • Managed high-volume shipping operations to ensure timely delivery.
  • Coordinated daily logistics to optimize workflow and efficiency.
  • Drove spotter trucks for safe and efficient cargo transport.
  • Trained and coached team members to enhance performance.
  • Monitored compliance with safety and quality standards.
  • Implemented process improvements to achieve operational targets.

Cashier

McDonald's
Joliet, IL
August 2018 - October 2019
  • Handled customer transactions efficiently and accurately.
  • Provided exceptional customer service and resolved inquiries.
  • Restocked shelves and ensured products were organized and presentable.
  • Operated cash register and processed payments with precision.
  • Maintained cleanliness and organization of work area and store.

Team Leader

Dunkin' Donuts
June 2019 - July 2020
  • Supervised team of employees to ensure high standards of customer service.
  • Trained new staff on operational procedures and customer engagement techniques.
  • Managed daily operations, including inventory control and cash handling.
  • Coached team members to improve performance and customer satisfaction.
  • Ensured compliance with company policies and health regulations.

Education

Certificate - CDL A

Advantage Driver Training
Joliet, IL
08.2021

High School Diploma - Culinary

Joliet Central High School
Joliet, IL
05.2020

Skills

  • Customer service
  • Team leadership
  • Process improvement
  • Cash handling
  • Inventory control
  • Logistics coordination
  • Safe driving practices
  • Operational efficiency
  • Compliance monitoring
  • Training and coaching

Timeline

COR Agent

Unifi Aviation
11.2024 - Current

CDL A Truck Driver

C5 Enterprise
10.2023 - 09.2024

Yard Jockey

Shamrock Cartage
08.2021 - 06.2022

Operations Manager

Fed Ex Ground
08.2020 - 07.2021

Cashier

McDonald's
August 2018 - October 2019

Team Leader

Dunkin' Donuts
June 2019 - July 2020

Certificate - CDL A

Advantage Driver Training

High School Diploma - Culinary

Joliet Central High School