AYAT ALTAII

• Dispatch tow trucks and coordinate drivers efficiently.
• Answer high-volume inbound and outbound calls.
• Communicate with customers, insurance companies, and repair facilities.
• Track vehicles and resolve service issues while maintaining accurate records.

• Operate a California DMV Licensed Registration Service (License #29032).
• Licensed California VIN Verifier (License #V19221).
• Process vehicle registrations, title transfers, duplicate titles, renewals, and DMV documentation.
• Perform VIN verifications in compliance with California DMV regulations.
• Establish interstate and intrastate trucking companies.
• Process USDOT, MC Authority, IRP, IFTA Fuel Tax Returns, MCP, UCR renewals, DBA, Corporation, and LLC registrations.
• Maintain accurate customer records and provide exceptional phone and email support.
• Communicate with government agencies, customers, insurance companies, and transportation professionals.
• Manage multiple client files while ensuring regulatory compliance and attention to detail.

• Managed vehicle shipments and dispatch scheduling.
• Maintained communication with customers, carriers, and drivers.
• Performed data entry and shipment tracking.

• Coordinated nationwide vehicle transportation using Central Dispatch and Super Dispatch.
• Negotiated carrier rates and managed dispatch operations.
• Provided excellent customer service via phone and email.
• Tracked shipments, maintained documentation, and resolved transportation issues.

• Scheduled vehicle transportation and coordinated drivers.
• Maintained dispatch records and shipment documentation.
• Provided outstanding customer support.

Focus Areas: Leadership, Business Strategy, Operations Management, Finance, Project Management

• Dean's List Spring 2022
• Relevant Coursework: Management Information Systems (MIS 306), Principles of Management (MGT 401), Operations Management, Business Communications, Organizational Behavior

• Dean's List Fall 2019
• Dean's List Spring 2020
• 3.5 GPA
• Relevant Coursework: Business Administration, Accounting, Business Communication, Business Law, Principles of Management