Ayat Rahman
Hempstead
Summary
Seeking an entry-level position in law enforcement utilizing strong organizational, planning, and time-management skills with meticulous attention to detail. Possessing critical thinking, research, analytical, and problem-solving abilities to navigate complex situations effectively. Consistently delivering exceptional results, whether working independently or as a cooperative team member. Experienced in handling customer interactions and promptly resolving issues, utilizing effective communication and empathy to build strong customer relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
New Balance
09.2023 - Current
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Collaborated with management to develop strategies for enhancing overall customer experience.
Shift Lead/CSA
Walgreens
10.2020 - 09.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
B.S. Degree Program - Criminal Justice/Police, Courts and Corrections
Farmingdale State College
Farmingdale, NY05-2026
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Product sales
- Google Docs
- Client relations
Timeline
Customer Service Representative
New Balance
09.2023 - Current
Shift Lead/CSA
Walgreens
10.2020 - 09.2024
B.S. Degree Program - Criminal Justice/Police, Courts and Corrections
Farmingdale State College
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