Ayauina Robertson

• Answered inbound customer service calls to assist with questions, concerns or problems.
• Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
• Delivered exceptional customer experiences while adhering to strict compliance guidelines set forth by the organization.
• Reduced customer complaints by providing accurate information and empathetic support during difficult situations.

Listen to customer concerns and answer questions about products and services

Help customers with problems and escalate complex issues

Keep records of transactions and interactions with customers

• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Supported facility-wide initiatives aimed at improving inmate rehabilitation through good nutrition habits during incarceration.
• Served as an integral member of the jail support team by providing nourishment essential for inmates'' physical and mental wellbeing.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.