Ayden Austin
Summary
Proven leader and innovative entrepreneur with a track record of enhancing customer satisfaction and significantly growing business revenue, notably achieving over 83.33% growth for known brands and related companies. Skilled in marketing plan creation and critical thinking, adept at fostering business networking and driving results through strategic financial planning and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Store Owner
Fulfillment By Amazon
01.2023 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Increased sales revenue by developing and implementing effective sales strategies.
Social Media & Marketing Manager
DragonAIO, Profit Lounge, PrismAIO, Stellar, Etc
11.2021 - 03.2024
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Increased website traffic through effective content creation and search engine optimization strategies.
- Maintained a consistent brand voice across all channels, fostering trust among followers and customers.
- Grew all companies by over 83.33% within the first 4 months of working.
Founder & CEO
FBA University
12.2022 - 09.2023
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Owner & CEO
MazeIO
01.2019 - 04.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Grew the company to over $45,000/month in recurring revenue.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
Associate of Arts - Business Administration And Management
Florida State College At Jacksonville
Jacksonville, FL07.2025
Skills
Store operations
Business Networking
Store maintenance
Financial Planning
Promotion and marketing
Marketing plan creation
Customer Service
Problem-solving abilities
Critical Thinking
Timeline
Store Owner
Fulfillment By Amazon
01.2023 - Current
Founder & CEO
FBA University
12.2022 - 09.2023
Social Media & Marketing Manager
DragonAIO, Profit Lounge, PrismAIO, Stellar, Etc
11.2021 - 03.2024
Owner & CEO
MazeIO
01.2019 - 04.2022
Associate of Arts - Business Administration And Management
Florida State College At Jacksonville