Ayden Cook
Sewell
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at The Village Pub. Excelled in guest engagement and multitasking, significantly enhancing customer satisfaction and operational efficiency. Demonstrates exceptional customer service and problem-solving skills, ensuring positive outcomes in high-pressure environments. Proven track record in fostering team collaboration and maintaining a professional appearance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
The Village Pub
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Barback
The Village Pub
08.2021 - Current
Crew Member
McDonald's
07.2020 - 07.2021
Lifeguard
Storm Athletics All-star Cheerleading
07.2019 - 10.2019
Education
Certificate Of Technical Studies - Diesel Technology
Pennco Tech
99 Blenheim-Erial Rd Blackwood, NJ 08012 Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Inventory management
- Positive and professional
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Multitasking
- Problem-solving
Certification
SP2 WD-40: Cleaning, Storage, and Maintenance of Tools and Equipment
SP2 Valvoline: Motor Oil 101
SP2 Valvoline: Automotive Fluids
SP2 Ethics and YOU in the Automotive Industry
SP2 Valvoline: Automotive Chemicals 101
SP2 Automotive Lift Institute – Lifting it Right: School Edition
SP2 Automotive Service Safety
SP2 electric Vehicle Safety
SP2 Automotive Service Pollution Prevention
ASE Refrigerant Recovery and Recycling
Timeline
Server
The Village Pub
06.2022 - Current
Barback
The Village Pub
08.2021 - Current
Crew Member
McDonald's
07.2020 - 07.2021
Lifeguard
Storm Athletics All-star Cheerleading
07.2019 - 10.2019
Certificate Of Technical Studies - Diesel Technology
Pennco Tech
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