Ayden Daigle
Ocala
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
RealTruck
Ocala, FL
09.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Package Handler
FedEx
Ocala, FL
02.2024 - 09.2024
- Managed time efficiently to prioritize tasks and meet deadlines
- Sorted packages based on size, weight, and destination for accurate delivery
- Collaborated with team members to coordinate shipment schedules and streamline operations
- Ensured strict adherence to safety procedures to prevent accidents and maintain a secure work environment
- Operated package machinery proficiently to handle incoming and outgoing shipments
- Loaded and unloaded packages carefully to prevent damage and ensure accurate inventory management
Online Grocery Associate
Walmart
08.2022 - 01.2024
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders
- Enhanced the online shopping experience for customers with timely order processing and communication
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business
- Collaborated with team members to streamline the order process, improving productivity
Cashier
Winn Dixie Supermarket
01.2021 - 08.2022
- Managed cash handling responsibilities with accuracy and integrity to ensure a seamless transaction process
- Utilized point of sale systems to efficiently process customer orders and payments
- Resolved customer issues and concerns through effective problem-solving techniques
- Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions
- Provided exceptional customer service by engaging with customers in a friendly and helpful manner
- Managed inventory levels to ensure product availability and minimize stock discrepancies
Education
High School Diploma -
Florida Virtual School
03.2025
Skills
- Order Management
- Order Processing
- Personal Shopping
- POS Systems
- Stocking
Certification
Drivers License
Timeline
Customer Service Representative
RealTruck
09.2024 - Current
Package Handler
FedEx
02.2024 - 09.2024
Online Grocery Associate
Walmart
08.2022 - 01.2024
Cashier
Winn Dixie Supermarket
01.2021 - 08.2022
High School Diploma -
Florida Virtual School
Drivers License