Ayden Geston
Austin,TX
Summary
Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of digital products. Ready to offer my skills and knowledge to take on a dynamic new position.
Overview
1
1
year of professional experience
Work History
Product Owner
A+ Federal Credit Union
Austin, TX
06.2022 - Current
- Demonstrated success in working with 3rd party vendors in defining user interfaces, data exchanges, and error handling.
- Served as business-team liaison to developers, managing client expectations and documenting business process flows.
- Managed the product backlog with user stories through progressive refinement applying business prioritization, solution approach, and technical delivery considerations.
- Maintained close relationships with key stakeholders, and provided effective communications and reporting as agreed.
- Leveraged analytics of user behavior and customer feedback to enhance and optimize user web mobile experience.
- Established and managed working relationships with and between several IS groups including software development, project management and quality assurance.
Personal Banker
A+ Federal Credit Union
Austin, TX
09.2021 - 06.2022
- Developed and maintained account relationships, provided solutions, and resolved customer concerns through service quality and product knowledge.
- Cultivated and managed customer relationships with targeted customer segments by establishing a referral network for the development of customer relationships
- Engaged in consultative conversations with potential or current clients uncovering needs, recommending solutions, while developing client relationships.
- Maximize sales by expanding existing client relationships through comprehensive, needs-based discussions, and consistent use of lead management.
Education
Product Management Bootcamp
University of Texas At Austin
Austin, TX08.2022
BBA - Management
Texas State University
San Marcos, TX05.2021
Skills
- Atlassian JIRA
- Scrum Methodology
- User Acceptance Testing (UAT)
- Interpersonal Communication
- ICE Testing
- Design Thinking
Timeline
Product Owner
A+ Federal Credit Union
06.2022 - Current
Personal Banker
A+ Federal Credit Union
09.2021 - 06.2022
Product Management Bootcamp
University of Texas At Austin
BBA - Management
Texas State University
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