Dedicated Shift Leader with proven expertise in staff training and policy enforcement. Skilled in problem-solving and ensuring a safe working environment, consistently enhancing guest satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Shift Leader
Taco Bell
Morris
04.2024 - 04.2026
Supervised staff to ensure productivity and exceptional customer service.
Trained new employees on food safety and customer service standards to ensure compliance and enhance guest satisfaction.
Assisted in scheduling staff to effectively meet peak demand times.
Conducted daily safety checks to uphold a secure working environment.
Maintained an organized workspace by delegating tasks.
Verified cash drawer accuracy during opening and closing shifts.
Team Member
Culver's Restaurant
Morris
06.2023 - 01.2024
Assisted customers in selecting menu items and fulfilling special requests.
Worked closely with team members to streamline service during busy periods.