Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ayden King

Omaha,NE

Summary

Strategic Onboarding Specialist with well-established background in HR and recruitment processes. Adept in coordinating onboarding activities with excellent communication skills to interact with new hires and managers. Reliable and dedicated to utilizing industry's best practices. Very down to earth and personable as well.

Overview

8
8
years of professional experience

Work History

Senior Onboarding Specialist

Medical Solutions
02.2018 - 10.2023
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Worked closely with new hires in my position to train them, and nurses answering questions and addressing various concerns during onboarding process.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Reviewed onboarding processes regularly, identifying and correcting deficiencies.
  • Put together employee hospital files and collected required digital or physical information to meet requirements for different states and facilities protocols.
  • Was Medical Solutions go to for training new onboarding specialists and teaching them their workload, how to be efficient.
  • Led professional and thorough orientation sessions, introducing new hires to key company information.
  • Trained new hires in technology required to access company systems and complete job tasks.
  • Developed and updated onboarding materials, keeping pace with changes to market place and company.
  • Collaborated with different staff and management to facilitate department-specific onboarding.
  • Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.
  • Monitored new hire performance, compliance and progress with requirements to consistently meet deadlines.

Lead Dispatcher

A1 United Heating And Air
10.2015 - 02.2018
  • Managed [Number] dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
  • Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
  • Trained [Number] new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by [Number]%.

Education

High School Diploma -

Papillion La-Vista South High School
Papillion, NE
05.2015

Skills

  • Clerical Oversight
  • New Hire Onboarding
  • Procedure Compliance
  • Employee Relations
  • Employee Hiring
  • Drug Testing
  • Data Analysis
  • Pre-Employment Screening
  • Management Consulting
  • Organizational Development
  • Information Protection
  • Recruitment
  • Analytical and Critical Thinking

Accomplishments

    Completing Professional development 1 during my time with Medical Solutions. This course helped hone my leadership skills and cemented my beliefs of a positive mind-state in the work place being of upmost importance.


    Books that were read during this course:

    Flipping the Switch - John G Miller

    Emotional Intelligence 2.0 - Travis Bradberry & Jean Greaves

Timeline

Senior Onboarding Specialist

Medical Solutions
02.2018 - 10.2023

Lead Dispatcher

A1 United Heating And Air
10.2015 - 02.2018

High School Diploma -

Papillion La-Vista South High School
Ayden King