Ayden Thongphadith
Plainfield,IL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Vector Marketing Company
Joliet, IL
06.2024 - Current
- Assistant Manager and Sales representative for the Joliet, Illinois location, which has generated a six-figure business in three months and is the company's number ten branch in 2024.
- Sold to 47 clients (20K personal sales) personally in 2 months, was a top assistant manager in the Central Region (16 states), and received a President's Club letter (a recommendation letter from the company president).
- Organized client visits, presentations, and product demonstrations.
- Attended industry events such as conferences and seminars.
- Developed key customer relationships to increase sales.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Assisted Branch Manager by teaching trainees on sales strategies during introductory training.
Golf Cart Attendant
White Eagle Golf
Naperville, IL
04.2024 - 06.2024
- Greeted customers and answered questions regarding golf cart rental policies.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Assisted with staging and execution of tournaments and events.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Collected balls and baskets on driving range and loaded ball machines.
- Assisted with loading, unloading heavy items onto, from the back of golf carts.
- Displayed excellent customer service skills while interacting with patrons.
- Worked closely with staff members in order to maintain efficient workflow.
Education
Bachelor of Science - Architecture
Lawrence Technological University
Southfield, MI05-2028
High School Diploma -
Plainfield Central High School
Plainfield, IL05-2024
Skills
- Employee Performance Evaluations
- Strong Work Ethic
- Time Management
- Flexible Schedule
- Teamwork and Collaboration
- Customer Service
- Goal Setting
- Communication Skills
- Conflict Resolution
- Positive Attitude
- Team motivation
- Sales Strategies
- Member Assistance
- Professional Appearance
- Leadership
Affiliations
- Hockey: Joliet Jaguars
- Golf: Lawrence Tech University & Plainfield Central High School
Accomplishments
- Captain of 2023 Plainfield Central Varsity Boys Golf team
- SPC All-Conference Golfer 2022 & 2023
- Assistant Captain; Joliet Jaguars 2023
- Team leader in Goals, Assists, and Points in seasons 2021-2022 and 2022-2023
- 3.4/4.0 GPA at Plainfield Central High School
- Member of Wildcat Athletic Leadership Club
- First receiver of "John Hill Memorial Scholarship"
Certification
- OSHA Certified
References
References available upon request.
Timeline
Assistant Manager
Vector Marketing Company
06.2024 - Current
Golf Cart Attendant
White Eagle Golf
04.2024 - 06.2024
Bachelor of Science - Architecture
Lawrence Technological University
High School Diploma -
Plainfield Central High School