Aydurus Mohamed

At Geek Squad my role as a Consultant Agent(CA) allowed me to interact with various different clients/customers. I used my general knowledge of computers and phones to help clients with troubleshooting issues.

Problem solving was an huge part in it as I had to use it for every client interaction. Be it troubleshooting a problem or deciding the next step to help the client fix the issue. If it is a hardware issue deciding what the best route to get the clients device fixed.

Great range of knowledge was needed to get my job done which pushed me to learn something new everyday which in turn help me figure out tactics to learn new information.

• I helped the IT coordinator with computers, networking, and printing devices
• I provided support to the staff by fixing software and hardware issues.

• I used my coding and technical skills to help create robots for competitions
• We made it to the semi-finals in multiple competitions.