Experienced with patient care duties and supporting medical staff in clinical settings. Utilizes strong interpersonal skills to foster patient comfort and trust. Knowledge of essential healthcare practices and effective teamwork.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Nurse Aide
Baptist Hospital
Beaumont, TX
06.2023 - Current
Administered patient care, including hygiene assistance and mobility support, enhancing comfort and dignity.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions.
Assisted with daily living activities, promoting independence while maintaining safety standards.
Maintained cleanliness and organization of patient areas, contributing to a safe healthcare environment.
Recall Coordinator
Kinsel Toyota
Beaumont, TX
03.2023 - 06.2024
Managed recall communications between customers and service departments to ensure timely resolutions.
Coordinated recall schedules with technicians for efficient service appointments and customer satisfaction.
Analyzed recall data to identify trends and improve response strategies within the dealership.
Customer Service Representative
Conns corporate office
Beaumont, TX
09.2018 - 06.2020
Answer incoming and outbound calls to enhance service delivery. Oversaw communication regarding warranty details and supplementary information. Fostered positive customer relationships through effective assistance and support.
Customer Service Representative
Alorica
Beaumont, TX
04.2016 - 12.2017
Education
No Degree - Vocational Nursing
Lamar Port Arthur
Port Arthur, TX
High school diploma - undefined
Home School Academy
Beaumont, TX
08.2015
Skills
Assisted customers with inquiries and issues in call center environment for three years Provided customer service support for four years, addressing concerns and resolving problems Delivered customer care solutions, enhancing satisfaction and loyalty Demonstrated ability to multitask effectively in high-pressure situations for four years